Credentialing Assistant

Req ID: 192412 
Department/Program: Medicine, Quality & Safety, Medicine, Quality & Safety 
Location: Halifax   
Type of Employment: Temporary Hourly PT long-assignment (50% FTE) for 18 months  x 1 position(s)
 Start Date: ASAP
Union Status: Non-union, Management/Non Union Bargaining Unit
Compensation: $22.3405 - $27.9257 /hour
Closing Date: December 2, 2024 (Applications are accepted until 23:59 Atlantic Time)

This is not a designated position, however, preference will be given to qualified candidates who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, and/or 2SLGBTQIA+. Please self-identify on your application. 

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

Reporting to the Credentialing Officer, the Credentialing Assistant provides operational support to the IWK Medical, Dental, Affiliated and Scientific Staff office.

This position is responsible to provide support to the Credentialing Officer for the following tasks (including but not limited to):

• Maintains the credentialing database (CMARS) of all physician records and changes
• Enters data into the Physician’s database, processes new applications for privilege status, update database as new appointments, re-appointments, resignations, retirements are processed
• Notify various parties of changes as applicable
• Draft letters for Vice President, Medicine’s approval once documentation for granting of privileges is verified by Credentialing Officer
• Establish and maintain a bring forward system to ensure all privilege end dates are captured and that the appropriate reports and forms are run
• Generate various monthly and adhoc reports as required (i.e. post retirement appointments, reappointment forms, staff updates)
• Maintains roster and personnel files of all medical, dental and affiliated/scientific staff and maintains centre-wide information on postgraduate trainees
• Provides administrative support to the IWK Medical, Dental, Affiliated and Scientific Staff credentialing process, schedules meetings.
• Sends out credentialing applications, obtains necessary signatures, prepares letters.
• Coordinates the on boarding process of new medical, dental, affiliated, and scientific staff and reviews terms and conditions, ensures that the necessary paperwork is completed by medical, dental and scientific staff and that all required documents have been submitted before the applicant is given hospital privileges. (ie; Criminal Record Check, licenses, certifications etc.)
• Notify appropriate areas (i.e. Pharmacy, OR, Birth Unit, Health Records, Protection Services) and preparing letters for CEO/VP of Medicine for signature;
•  Generate monthly report to the Board for all new applications and annual reappointments
• Maintain and update privileges, prepare and circulate annual directory, serves as primary point of contact, responding to general requests, or referring calls to others as appropriate. 

Monday - Friday, schedule to be determined by the manager. 

• Completion of High School Diploma or GED required.
• Completion of Community College diploma required.  
• Minimum three (3) years of related administrative experience required.  Administrative experience in a health care environment preferred.
• One (1) year experience in credentialing or a similar setting required.
• Database management skills and Computer literacy, to include knowledge of MS Office: Word, Excel, PowerPoint and Outlook, web based technologies and computer keyboarding are required.
• Demonstrated excellent interpersonal and communication (verbal & written) skills required.
• Demonstrated initiative, self-motivation, and ability to work independently with minimal supervision required.
• Demonstrated time management, organizational, and problem-solving skills required.
• High regard for quality, attention to detail, and flexibility to meet workload demands required.
• Ability to recognize, handle and protect highly sensitive and confidential information.
• Ability to understand and mange situations utilizing emotional intelligence. 
• Demonstrates appropriate judgement and critical thinking.
• Ability to adapt to change and work efficiently fast-paced environment. 
   

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Management/Non Union  bargaining  unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An  offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.

If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.