Instructional Support Coordinator
1 week ago
Overview
Term: 1 year
To provide assistance to the course instructor(s) by managing the administrative aspects of running a course and provide continuity and consistency from term to term. The administrative aspects that an Instructional Support Coordinator (ISC) manages include providing advice to instructors regarding course specific practice and university/faculty policies and procedures, managing temporary employees, coordinating course operation activities, and maintaining course information repositories and archives. Except for the entry level, ISCs take an important role in teaching CS courses.
Responsibilities
Manage team of Instructional Support Assistants (ISAs), Instructional Apprentices (IAs) and Teaching Assistants (TAs)
Schedule duties for ISAs, IAs and TAs\ Provide day-to-day support and supervision for ISAs, IAs and TAs Provide course specific and service training Evaluate performance of ISAs, IAs and TAs Supervise and evaluate co-op work term reports Provide feedback on initial employee budgets Allocate employees for proctoring examsProvide support services to course instructors
Handle and report academic discipline problems such as cheating cases Arrange and conduct weekly course meetings Posting and printing course-related materials, including managing deadlines Maintain course account and web pages Organize exam proctoring and marking Manage computing resource and associated permission requests Provide periodic updates about student progress (grades, feedback) Provide feedback and continuity from previous offerings of the course Distribute/post course resources (texts, handouts Provide knowledge and interpretation of university/faculty policies and proceduresProvide academic service to students
Consult with students regarding course administration Report/handle requests for exception (. illness, death in family) Report/resolve midterm and final exam conflicts; arrange exam seats Manage exams and scheduling for students writing exams with AccessAbility Services Report hardware and software problems associated with course content and course administrationManage grading activities associated with one or more courses
Distribute solution sets and marking schemes for assignments and exams Organize and/or supervise the printing and marking of assignments which may include leading marking meetings and arranging rooms Generate, maintain, and archive mark lists Compute final grades according to instructors’ guidelines Assist in grading of exams and assignments Manage the grade appeal/revision process Submit final grades to Quest Post solution sets and grades as required Provide setup and support for assignment submission/marking systemsProvide course instruction services
Prepare instructional material according to guidelines set out by the course instructor/outline maintainer Assist with creation of marking schemes and solution sets for assignments and exams as determined by the instructor Facilitate development of assignments, quizzes, exam questions Assist with preparation of course outlines Provide feedback on changes to course materials Archive grades and course-related materials according to retention policies Ensure resources are available for tutorial and review sessions Be a course instructor for an on-campus or DE course
Qualifications
Bachelor or Master’s Degree in Computer Science or related discipline University level teaching ability or experience, combined with knowledge of various hardware systems and software applications used in support of teaching Supervisory experience Experience in recruitment and training of employees would be a definite asset Proven interpersonal skills to deal effectively with a wide range of individuals, occasionally in contentious situations Demonstrated ability to work independently with minimal direction and as a team member in a busy and varied environment with deadlines, changing priorities and large volumes Intermediate experience with Microsoft Office suite Knowledge of current computer hardware and software applications used in an undergraduate computer science or engineering environment. Some examples include:Operating Systems: Mac, Windows, LinuxProgramming Languages: Racket, Python, C/C++Applications Software: MS Office, FileMaker Pro, Adobe Acrobat Pro, applications for assignment submission and testing (. Marmoset, MarkUs)-
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