Workstation Support Technician

3 months ago

Ottawa, Canada Canadian Bank Note Full time

Description

Job Title: Workstation Support Technician Job Type: Permanent, Full-time Location: Various sites, Ottawa, ON Work Model: On-site Position Summary As a Workstation Support Technician in our Corporate Information Services department, you will provide end-user technical support services for corporate workstations, cell phones, printers, applications, audio/visual systems, software, and other related technologies across all CBN sites. You will contribute to the smooth operation of all CBN business units, improve endpoint management processes and service delivery capabilities, and ensure that employees have the necessary technical support to perform their roles effectively. What We Can Offer You Compensation: We seek long term relationships with our employees and recognize and reward them with a competitive total compensation package that includes: An industry leading defined contribution pension plan with company matching contributions (up to 5%) and payment of service fees, Best-in-class health, medical and life insurance benefits; Access to virtual and telehealth services and apps; and Very progressive fertility, adoption, and surrogacy benefits to support all definitions of family. Career: As a knowledge-based organization we will provide you with a wealth of learning opportunities and challenging work that will grow your knowledge, skills and abilities. At CBN, we encourage and empower our employees to chart their own career path, putting you in control of your future. Culture: Personal character is the foundation of our culture. CBN’s 7 Core Principles shape and guide our behaviours and underpin the sense of community you will experience at CBN. Equality, diversity, and inclusivity are important to us as an organization, and we are committed to fostering and developing a work environment where every employee is treated with dignity and respect. What You Will Do Coordinate IT endpoint equipment provisioning/deprovisioning using automated processes and 3rd party providers; Support, troubleshoot, and repair end-user hardware and peripherals for various devices including desk stations, laptops, tablets, smart phones, desk phones, AV systems and others; Manage and evolve workstation OS configurations to meet security and end-user requirements; Deploy, patch, upgrade, and support corporate standard software applications using Microsoft Endpoint Management tools such as InTune, AutoPilot, etc.; Provide technical support services remotely, or at deskside, including end-user training; Collaborate with other IT teams for problem resolution and routine tasks; Promote proactive support actions, conduct root cause analysis, and maintain accurate ticket details for effective problem prevention and resolution; and Various other duties and responsibilities. Qualifications College diploma/university degree in Information Technology/Computer Science (or similar) Knowledge of network fundamentals – concepts, tools, and troubleshooting Familiarity with ITIL framework 2+ years of experience providing workstation hardware/software technical support services including experience with workstation hardware troubleshooting and repair Experience supporting Windows and Azure Active Directory (administering user/workstation/group objects) Experience developing scripts to automate manual steps and processes Windows Printers, scanners, cameras, etc. DNS, DCHP, ipconfig, wi-fi, etc. Any (. JavaScript, Python, PHP, Ruby, Intune (Autopilot) Excellent organization/time management/prioritization skills Excellent communication skills (verbal and written) Excellent analytical skills Well-developed interpersonal skills. Customer centric Growth mindset Mandatory Requirements Ability to obtain and maintain Government of Canada Secret (Level II) clearance. Ability to participate in on-call rotation program (approx. 1 week on, 2/or 3 weeks off). Ability to travel between all local (National Capital Region) CBN sites regularly and on short notice. About Us CBN designs and develops industry leading solutions for the following domains: Border Security, Civil Identity, Driver Identification and Vehicle Information, Currency and Excise Control, and Lottery and Charitable Gaming. To learn more, visit .As an Equal Opportunity Employer, Canadian Bank Note Company, Limited is committed to achieving a skilled workforce that reflects the diversity of the Canadian population. We encourage applications from women, visible minorities, people with disabilities and Aboriginal people. Canadian Bank Note Company Limited is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the interview coordinator of any accommodation measures you may require.

  • Workstation Support Technician

    3 months ago

    Ottawa, Canada Canadian Bank Note Company, Limited Full time

    **Job Title**:Workstation Support Technician **Job Type**:Permanent, Full-time **Location**: Various sites, Ottawa, ON **Work Model**:On-site *** **Position Summary** **What We Can Offer You** - ** Compensation**: We seek long term relationships with our employees and recognize and reward them with a competitive total compensation package that...

  • Workstation Support Specialist

    2 weeks ago

    Ottawa, Ontario, Canada Canadian Bank Note Full time

    Job OverviewAs a Workstation Support Technician at Canadian Bank Note Company Limited, you will play a critical role in providing technical support services for corporate workstations, cell phones, printers, and other technologies across various CBN sites.Key Responsibilities:Coordinate IT endpoint equipment provisioning and deprovisioning using automated...

  • Lab Support Technician

    6 months ago

    Ottawa, Canada High Tech Genesis Full time

    Location: Ottawa ON (On-Site) Term: Contract High Tech Genesis is looking for a dedicated professional with a passion for hands-on technical work. Do you thrive in fast-paced environments and excel in managing IT infrastructure? We are currently seeking a talented individual to join our team as Lab Support Technician. This is an excellent opportunity to...

  • Network and Computer Support Technician

    5 months ago

    Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

    **Position Title**: Network and Computer Support Technician **Status**: Regular Full-time **Hours**: 35 hours/week (70 hours bi-weekly) **Salary**: $31.201/hr - $36.706/hr Who are we? Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse communities we serve. We work in...

  • Service Desk and Support Technician

    6 months ago

    Ottawa, Canada Canadian Institute for Health Information Full time

    **Category** - Information/Infrastructure Technology **City** - Ottawa, Ontario, Canada - Service Desk and Support Technician - Who we are - We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together...

  • Junior Network Systems Administrator/support

    6 months ago

    Ottawa, Canada Adaptek Systems Inc Full time

    Junior Network Systems Administrator/Support Technician **Responsibilities**: - PC hardware and software installation, including Microsoft Windows Servers 2016 to 2022, Office 365, workstations and networking devices - Install, configure and provide remote and onsite support to client environments - Participate in planning, coordinating, and implementation...

  • IT On-site Support Technician

    6 months ago

    Ottawa, Canada WSP Full time

    The Opportunity: WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the...

  • IT Support Technician

    6 months ago

    Ottawa, Canada Synergy IT Solutions Inc Full time

    Job description Synergy IT is looking for onsite techs around Montreal area on as required basis with one day notice for long term association like 5 years to begin with to serve their several local Clients onsite. Job Duties - Incidents / Break and Fix Services : Restoring the normal services operation of an end user service, includes the workstation...

  • IT Lab Technician

    5 months ago

    Ottawa, Canada High Tech Genesis Full time

    Location: Ottawa, ON Term: Full time, permanent High Tech Genesis is looking for a dedicated IT professional with a passion for hands-on technical work. Do you thrive in fast-paced environments and excel in managing IT infrastructure? We are currently seeking a talented individual to join our team as an IT Lab Technician. This is an excellent opportunity...

  • L2 Server Support Specialist

    5 months ago

    Ottawa, Canada Intega IT Full time

    Reporting to the Director of Service Delivery, the Server Technician is a member of Intega’s Service Delivery team, predominantly responsible for the support and maintenance of Microsoft Windows server infrastructure and Sharepoint across our customer environments. Although predominantly involved in server support this position may at times need to assist...

  • Nail Technician

    2 months ago

    Ottawa, Canada Brilliant beauty salon Full time

    **Nail Technician Job Description** **Overview** **Responsibilities**: - Provide a variety of nail services including manicures, pedicures, and nail enhancements. - Ensure all tools and workstations are properly sanitized and maintained according to health regulations. - Communicate effectively with clients to understand their needs and preferences. -...

  • IT Lab Technician

    2 months ago

    Ottawa, Canada High Tech Genesis Full time

    Location: On-site in Ottawa, ON Term: Full time, permanent High Tech Genesis is looking for a dedicated IT professional with a passion for hands-on technical work. Do you thrive in fast-paced environments and excel in managing IT infrastructure? We are currently seeking a talented individual to join our team as an IT Lab Technician. This is an excellent...

  • Automotive Support Technician

    2 weeks ago

    Ottawa, Ontario, Canada SOUTHBANK DODGE CHRYSLER 1982 LTD Full time

    About the RoleWe are seeking a reliable and physically capable Automotive Support Technician to join our team at Southbank Dodge Chrysler 1982 Ltd. As an Automotive Support Technician, you will assist tradespersons and other workers in our urban area with tasks involving motor vehicles and equipment.

  • IT Support Technician

    1 month ago

    Ottawa, Ontario, Canada beBee Professionals Full time

    We are seeking a highly skilled IT Support Technician to join our team at BeBee Professionals. The successful candidate will be responsible for providing technical support to our customers and internal teams, and will require a strong understanding of computer hardware and software.The ideal candidate will have experience with troubleshooting and...

  • Computer Technician

    5 months ago

    Ottawa, Canada Adarin Solutions Full time

    Prerequisites: you must be **Canadian Citizen of no less than 10 years** and meet the requirements to be granted a Canadian **Top Secret Level III Security Clearance**. **DO NOT APPLY IF YOU DO NOT MEET THE CITIZENSHIP REQUIREMENT.** Applicants must be a Computer / Electronics Technician with a minimum of 1 year work experience in the private or public...

  • Desktop Support Technician

    6 months ago

    Ottawa, Canada Sybex Support Services LLC Full time

    **Job Types**: Part-time, Freelance Schedule: - Day shift - Monday to Friday - Night shift - On call - Weekends as needed **Experience**: - IT support: 1 year (preferred) Licence/Certification: - CompTIA A+ (preferred) Work Location: In person

  • Desktop Support Technician

    6 months ago

    Ottawa, Canada Sybex Support Services LLC Full time

    **Job Type**: Part-time Schedule: - 8 hour shift - Day shift - Monday to Friday - Morning shift - Weekends as needed - Weekends only **Experience**: - IT support: 1 year (preferred) Licence/Certification: - CompTIA A+ (preferred) Work Location: In person

  • Computer Support Technician

    6 months ago

    Ottawa, Canada Techsupport Technology Services Full time

    **TickTockTech.ca** is one of Canada’s fastest growing technology service providers. We are presently looking for full and part time Computer Support Technicians for the Ottawa area. Full time technicians consistently earn between $3,500 to $5,000 per month depending on experience. If you would like to pursue this opportunity further, please send a PDF...

  • IT Support Technician

    6 months ago

    Ottawa, Canada Kinaxis Full time

    At Kinaxis, who we are is grounded in our common belief that people matter. Each one of us plays an important part in accomplishing our work, building our culture and making a global impact. Every day, we're empowered to work together to help our customers make fast, confident planning decisions. This is how we create a better planet - for each other, for...

  • Edging and Mounting Technician

    5 months ago

    Ottawa, Canada Riverside Opticalab Ltd. Full time

    **Powering Vision**: Riverside Opticalab Group is part of the EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to...