Network and Computer Support Technician

2 weeks ago

Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

**Position Title**: Network and Computer Support Technician
**Status**: Regular Full-time
**Hours**: 35 hours/week (70 hours bi-weekly)
**Salary**: $31.201/hr - $36.706/hr

Who are we?
Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who are most vulnerable and at risk. PQCHC is an equal opportunity employer and values diversity in its workforce. If at any stage in the selection process you require an accommodation due to a disability, please let us know the nature of the required accommodation.

**Job Summary**:
**Job Specific Responsibilities**:
Direct Client Service
- Assists staff in using the computer system by addressing computer and equipment problems as they arise via Help Desk, Logs, monitors, investigate and resolve issues.
- Communicates with technology team leaders for center’s system support
- Participates in formal user requirements processes and ensures that implemented solutions meet identified user requirements, excluding medical software.
- Communicates with Technology Team Leaders for Centre’s Systems support.
- Deploys and maintains computer workstations and related equipment as needed.
- Support implementation of workstation software updates and upgrades rollouts.
- Verifies user/workstation data backup and restore.
- Maintains end user CISCO phones’ list, messages, assigns extensions, and keeps list up to date.

Organizational Support
- Oversee Centre’s hardware network servers, software operating system, terminal services and program specific software, excluding medical software.

Risk Management
- Ensures server backups, scheduling and troubleshooting.
- Ensures adequate power supply and UPS support to servers.
- Manages SPAM, GFI (auto-rollout) and virus scanner software Centre-wide.
- Coordinates the Centre’s data archiving procedures.

Administration
- Upholds and maintains up-to-date hardware and software inventory and helps monitoring system component performance and usage.
- Helps to evaluate and maintain end-user software licensing requirements.
- Assists preparation of local guidelines, procedures, reports, and documents.
- Document and codify IT department procedures

Planning
- Participates in development and implementation of system-wide solutions to technical issues, which could include updated/new training and software requirements.
- Co-ordinates implementation of system changes & enhancements, and networking issues including new training and software improvements, in consultation with technical support resources, the IT Manager.
- Provides leadership in the development of plans to ensure systems meet Centre’s future needs.

Teamwork and Collaboration
- Participates on committees, action teams and working groups as required.
- Participates in rotation as needed to provide extended hours technical support to staff.

Common Responsibilities
- Conducting research to diagnose IT problems and create sustainable solutions.
- Working in a manner that preserves confidentiality and seeks to minimize risk as per Privacy and Confidentiality Policies and Procedures.
- Working in a manner that incorporates health promotion and recognizes the determinants of health.
- Incorporating and strengthening collaborative and interdisciplinary teamwork.
- Respecting and valuing the diversity of communities and individuals.
- Contributing to the Centre’s activities to collect, analyse and report on data and relevant information, and participate in research.
- Maintaining competence, and where applicable, a professional licence to practice.
- Supporting the Centre’s student and volunteer placement programs.
- Promoting awareness of and participation in Centre activities.
- Contributing to the Centre’s work by participating in meetings and committees.
- Working during both regular and extended hours of operation in locations identified by the Centre.
- Contributing to the Centre’s practices of hiring, orienting and training of staff.
- Contributing to the Centre’s efforts to secure and maximize resources for current and new programs, services and activities.
- Participating in the Centre’s efforts to enhance its capacity through staff development.
- Working in a manner that supports the Centre’s Occupational Health and Safety policies and procedures.

**Qualifications**:

- Secondary school diploma and medical secretarial training.
- Proficiency in typing and word processing, experience with data entry also desirable.
- Experience dealing with the public in a mature manner.
- Certification in CISCO (CCNA) is considered an asset.
- Microsoft Exchange certification is considered an asset.
- Experience working with diverse populations.
- Fluency in English essential, French an asset and other languages desirable.
- Ability t

  • Computer Network Technician

    4 weeks ago

    Ottawa, Canada Calian Group Full time

    Job Title: Computer / Network Technician Location: Ottawa, ON Remote: Hybrid Business Unit: Advanced Technologies Department 1: Defence Department 2: Engineering Job Type: Full-time Position Overview: Calian is seeking a Computer / Networking Technician for an upcoming project in the defense sector. Responsibilities: • Maintain existing software...

  • Computer Network Technician

    7 days ago

    Ottawa, Canada Calian Group Full time

    Job Title: Computer / Network Technician Location: Ottawa, ON Remote: Hybrid Business Unit: Advanced Technologies Department 1: Defence Department 2: Engineering Job Type: Full-time Position Overview: Calian is seeking a Computer / Networking Technician for an upcoming project in the defense sector. Responsibilities: • Maintain existing software for both...

  • Computer Network Technician

    7 days ago

    Ottawa, Canada Calian Group Full time

    Job Title: Computer / Network Technician Location: Ottawa, ON Remote: Hybrid Business Unit: Advanced Technologies Department 1: Defence Department 2: Engineering Job Type: Full-timePosition Overview: Calian is seeking a Computer / Networking Technician for an upcoming project in the defense sector.Responsibilities: • Maintain existing software for both...

  • Computer Network Technician

    7 days ago

    Ottawa, Canada Calian Group Full time

    Job Title: Computer / Network Technician Location: Ottawa, ON Remote: Hybrid Business Unit: Advanced Technologies Department 1: Defence Department 2: Engineering Job Type: Full-timePosition Overview: Calian is seeking a Computer / Networking Technician for an upcoming project in the defense sector.Responsibilities: • Maintain existing software for both...

  • Computer Network Technician

    4 weeks ago

    Ottawa, Canada Calian Group Full time

    Job Title: Computer / Network TechnicianLocation: Ottawa, ONRemote: HybridBusiness Unit: Advanced TechnologiesDepartment 1: DefenceDepartment 2: EngineeringJob Type: Full-timePosition Overview:Calian is seeking a Computer / Networking Technician for an upcoming project in the defense sector.Responsibilities:• Maintain existing software for both perfective...

  • Computer Network Technician

    2 weeks ago

    Ottawa, Canada Calian Group Full time

    Job Title: Computer / Network TechnicianLocation: Ottawa, ONRemote: HybridBusiness Unit: Advanced TechnologiesDepartment 1: DefenceDepartment 2: EngineeringJob Type: Full-timePosition Overview:Calian is seeking a Computer / Networking Technician for an upcoming project in the defense sector.Responsibilities:• Maintain existing software for both perfective...

  • Computer Network Technician

    4 weeks ago

    Ottawa, Canada Calian Group Full time

    Job Title: Computer / Network TechnicianLocation: Ottawa, ONRemote: HybridBusiness Unit: Advanced TechnologiesDepartment 1: DefenceDepartment 2: EngineeringJob Type: Full-timePosition Overview:Calian is seeking a Computer / Networking Technician for an upcoming project in the defense sector.Responsibilities:• Maintain existing software for both perfective...

  • Computer Network Technician

    4 weeks ago

    Ottawa, Canada Calian Group Full time

    Job Title: Computer / Network Technician Location: Ottawa, ON Remote: Hybrid Business Unit: Advanced Technologies Department 1: Defence Department 2: Engineering Job Type: Full-time Position Overview: Calian is seeking a Computer / Networking Technician for an upcoming project in the defense sector. Responsibilities: • Maintain existing software for both...

  • Computer Network Technician

    4 weeks ago

    Ottawa, Canada Calian Group Full time

    Job Title: Computer / Network TechnicianLocation: Ottawa, ONRemote: HybridBusiness Unit: Advanced TechnologiesDepartment 1: DefenceDepartment 2: EngineeringJob Type: Full-timePosition Overview:Calian is seeking a Computer / Networking Technician for an upcoming project in the defense sector.Responsibilities:• Maintain existing software for both perfective...

  • Computer Network Technician

    4 weeks ago

    Ottawa, Canada Calian Group Full time

    Job Title: Computer / Network TechnicianLocation: Ottawa, ONRemote: HybridBusiness Unit: Advanced TechnologiesDepartment 1: DefenceDepartment 2: EngineeringJob Type: Full-timePosition Overview:Calian is seeking a Computer / Networking Technician for an upcoming project in the defense sector.Responsibilities:• Maintain existing software for both perfective...

  • IT Support

    2 weeks ago

    Ottawa, Canada MDS Aero Support Corporation Full time

    **A World of Opportunity** At MDS, we value our team members and their continued contribution to everything we do—it is why we are successful, and it is why our team members are successful. Now we want to make an addition to our world-class team—this time, we are looking for an exceptional **IT Support / Computer Systems Technician** who will join us to...

  • Computer Network Technician

    4 weeks ago

    Ottawa, ON, Canada Calian Group Full time

    Job Title: Computer / Network Technician Location: Ottawa, ON Remote: Hybrid Business Unit: Advanced Technologies Department 1: Defence Department 2: Engineering Job Type: Full-time Position Overview: Calian is seeking a Computer / Networking Technician for an upcoming project in the defense sector. Responsibilities: • Maintain existing software...

  • Computer Network Technician

    2 weeks ago

    Ottawa, ON, Canada Calian Group Full time

    Job Title: Computer / Network Technician Location: Ottawa, ON Remote: Hybrid Business Unit: Advanced Technologies Department 1: Defence Department 2: Engineering Job Type: Full-time Position Overview: Calian is seeking a Computer / Networking Technician for an upcoming project in the defense sector. Responsibilities: • Maintain existing software...

  • Computer Network Technician

    4 weeks ago

    Ottawa, Ontario, H2B, Montréal, Canada Calian Group Full time

    Job Title: Computer / Network TechnicianLocation: Ottawa, ONRemote: HybridBusiness Unit: Advanced TechnologiesDepartment 1: DefenceDepartment 2: EngineeringJob Type: Full-timePosition Overview:Calian is seeking a Computer / Networking Technician for an upcoming project in the defense sector.Responsibilities:• Maintain existing software for both perfective...

  • Computer and Network Technician

    4 weeks ago

    Ottawa, Canada Wired for the Future Ltd. Full time

    **About Us** Wired for the Future Ltd. is a boutique MSP/TSP with a primary office located in Vaughan, ON. Wired for the Future provides services for small and medium sized businesses across not only Ontario, but also Canada and around the world. To this end, we are currently in the process of opening a brand new location in the Ottawa, ON region. We are...

  • Computer Network Administrator

    3 weeks ago

    Ottawa, Canada Carleton University Full time

    **Duties and Responsibilities**: Under the direction of the Technical Support Services Supervisor, and reporting to the Chair, the Computer Network Administrator will support the computer hardware and software resources used in educational, administrative and research activities of the department. Job has shared responsibilities with the computer network...

  • Computer Network Technician

    1 week ago

    Ottawa, Canada PSI NETWORKS INC Full time

    Design and install well-functioning computer networks, connections and cabling - Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network - Inspect LAN infrastructure and fix minor or major problems/bugs - Test and configure software and maintain and repair hardware and peripheral devices - Evaluate...

  • Network Technician

    4 weeks ago

    Ottawa, Canada Capello Systems Ltd Full time

    Job Description: Computer Network Technician (AV over IP/WIFI Systems) Capello Systems, a leading technology solutions provider based in Ottawa, Ontario, Canada, is seeking a skilled and motivated Computer Network Technician to join our dynamic team. This position will primarily focus on AV over IP network systems and WIFI systems, including brands such as...

  • Computer Support Technician

    4 weeks ago

    Ottawa, Canada Techsupport Technology Services Full time

    **TickTockTech.ca** is one of Canada’s fastest growing technology service providers. We are presently looking for full and part time Computer Support Technicians for the Ottawa area. Full time technicians consistently earn between $3,500 to $5,000 per month depending on experience. If you would like to pursue this opportunity further, please send a PDF...

  • Computer Technician

    3 weeks ago

    Ottawa, Canada GCOM Support Full time

    Local computer repair company looking to add a new member to the team. We specialize in residential computer/mac repair and cell phone/tablet repair. **Responsibilities** - Supporting a wide range of hardware and software including Windows, Mac OS, iOS and Android - Regularly follow up with clients regarding status of repair - Effectively communicate...