Manager, Application Technology

1 month ago

Vancouver, Canada Vancity Full time

A typical day would involve:

Collaborating with colleagues across the organization to evolve and prioritize backlogs, application roadmaps, assess new opportunities for application enhancement, and support the delivery of high-quality solutions. Coordinate team and vendor resources for our Member Management applications to meet business needs, enhance productivity and improve the user experience. Monitor and advise stakeholders on overall system health, performance, and availability of production environments so that service levels are Oversee the investigation of incidents where necessary and engage vendor support as required. Coordinate and authorize IT change requests so that changes are implemented in accordance with business requirements and configuration and release management procedures. Build a deep understanding of our technologies, applications, member needs, strategic goals, and industry standards. Monitoring application performance, analyzing data, while providing 24 hour support Managing application development activities to ensure our technologies remain compliant, are supported and optimized for efficiency. Contribute to a culture of continuous improvement.

You have:

5 plus years of experience managing enterprise content management systems (e.g., Captiva, Doxim, SharePoint Online) and finance applications (e.g., Sage 500, EDIS) in a dynamic business environment. Over 5 years of leadership experience in technology management, particularly in the banking or financial services industry, with a focus on driving digital transformation and aligning technology solutions with business goals. 5 plus years of experience in working with integrated applications ecosystem to improve member and staff experience with expertise in platforms like EDIS, Captiva, Doxim, Docusign, Sage 500 , One Span, Sharepoint Online for document imaging. The ability to work closely with product management internal teams, including enterprise architects and developers to deliver technical solutions. The planning, project management, and decision-making skills needed to manage a complex portfolio of applications with a broad stakeholder group. You know the banking industry and follow trends, technology, market, threats, and opportunities. Strong knowledge of business and financial concepts with proven experience in identifying and mitigating business risks early and effectively. A growth mindset and desire to continually learn, adapt, evolve, and contribute to the product management practice at Vancity. Advanced knowledge of Software Development Lifecycle and Azure DevOps technology

You are:

A Strong Communicator - you use your strong communication and interpersonal skills to create clear understanding of expectations; address challenges and issues for the business unit; and represent the unit across the organization. Organized & Systematic - your planning and coordination skills develop solid operating plans, processes, methods and standards for a unit and help coordinate delivery of critical information in a timely manner. Analytical & Decisive - with your strong problem solving and decision making skills, you can diagnose challenges and issues; develop innovative investigative solutions; and to assess risks and opportunities that may affect the information security team. A subject-matter expert and learner – you possess significant knowledge in your functional area and areas that can impact your work. You ensure to keep updated with the most relevant developments in your space.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

The salary range for the role is $102,200 to $153,200 and a candidate’s offer is likely to be up to the mid-point of the role ($127,700) . The upper half of the salary range is typically reserved for individuals who have demonstrated consistent strong performance in the role and possess a high level of job knowledge and skill.

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