Documentation Specialist in Engineering

2 weeks ago

StBrunodeMontarville, Canada Alstom Full time

Req ID:453168 

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide.

 

 

This position can be located in Plattsburgh (NY) or St-Bruno (Qc) and is part of Service Engineering department under Integrated Service Readiness (ISR) group.

 

Under the general supervision of the Supervisor, you will write/review manuals explaining the operation, use and maintenance of vehicles manufactured by the company.  To do so you will work in close relationship with suppliers and LSA to assure that the maintenance documentation is aligned with MTA description and ISR requirement.

 

For the specific system(s) of expertise:

  • Collaborate with Engineering in the design review phases by sharing technical expertise and lessons learned from previous contracts.  Assist Engineering in defining the formal design review documents with a focus on quantity/depth of content and quality of information with the intent of optimizing re-use in technical manuals.

  • Represent Service Engineering and act as liaison in the Engineering Design Cell(s).

  • Write the functional descriptions of the maintenance manuals for the required contracts.  Interact with Engineering, other Alstom divisions and suppliers to obtain the necessary information.

  • Be the Lead and guide internal and external writers throughout the writing process on technical issues related to the system and/or the methodology required to complete the documents.

  • Conduct peer reviews of technical manual elements: maintenance & troubleshooting tasks, operating manual descriptions and more.  Review and comment on technical publications submitted by suppliers to ensure they comply with the standards required by customers and the department.

  • Respond to technical queries from other ISR employees (Publications, Training, RAMS, STTE).

  • Assist the ISR Manager or Supervisor in preparing bids and analyzing customer specifications. As needed, assist the Service Engineering Manager or Supervisor in discussions with customers.

  • May occasionally be required by the Service Engineering Manager or Supervisor to perform lower-level or higher level work. Take on other tasks related to the function.

  • Create an information structure (taxonomy and ontology) that will provide a user experience that is purposeful in the navigation of Interactive Electronic Technical Manuals (IETM) and paper manuals. To do so, the Application Specialist will establish practices and guides to a community of users to facilitate the delivery of manuals/publications to our customers. In that regard, he will participate and different steps of a process, at the definition stage, programming and the ongoing stages of execution and change requests.

  • Provide specifications for the development (and maintenance) of computer systems that permit the execution of daily tasks that embodies the information architecture described earlier. He will also support the document layout review and structure prior to delivery of manuals/publication.

  • Be responsible for the sampling quality review of the technical documentation ready to deliver to the customers. He will be responsible in the migration and programming of previous environments to a new specifications or environment.

  • Work closely with Publishers, his role will support the Publisher in the software tools technical aspect.

  • May occasionally be required to train the customer

 

REQUIRED PROFILE:

  • 10 years of recongnized experience

    • Having a Rail industries background is an asset

  • Be familiar with DITA or S1000D specifications, 

  • Knowledge of Technical Publications and Publishing Softwares such Arbortext and Framemaker,

  • Be familiar with languages such XML, HTML, XSLT, Javascript,

  • Knowledge of MS-Office suite including Excel Lookup formulas and macros,

  • English fluent, French an asset

  • Able to travel in US/Canada

 

 

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  

 

Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 

 

 

  • Documentation Specialist in Engineering

    5 days ago

    Saint-Bruno-de-Montarville, Quebec, Canada Alstom Full time

    Req ID:453168 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

  • Documentation Specialist in Engineering

    2 months ago

    Saint-Bruno, Quebec, Canada Alstom Full time

    Req ID:453168 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

  • Documentation Specialist in Engineering

    2 months ago

    Saint-Bruno, Canada Alstom Full time

    Req ID:453168  Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

  • Documentation Specialist in Engineering

    2 months ago

    Saint-Bruno, Canada ALSTOM Full time

    Req ID:453168 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

  • Documentation Specialist in Engineering

    3 weeks ago

    Saint-Bruno, Canada Alstom Full time

    Req ID:453168  Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

  • Documentation Specialist in Engineering

    2 months ago

    Saint-Bruno, Canada Alstom Full time

    Req ID:453168  Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

  • Documentation Specialist in Engineering

    3 weeks ago

    Saint-Bruno, Canada Alstom Full time

    Req ID:453168  Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

  • Document Controller

    2 weeks ago

    St. John's, Canada Maderra Engineering Full time

    **Maderra Personnel** is currently seeking a qualified individual for the position of **Document Controller** in St. John’s, NL. Located in St. John's, Newfoundland, Maderra Engineering Inc. provides project management, project services, engineering, technical and personnel services to the Energy, Resource, and Commercial sectors. We are a progressive,...

  • Technical Documentation Specialist

    3 weeks ago

    Sainte-Anne-de-Bellevue, Canada BellatRx Inc. Full time

    _**Looking for your next challenge? Are you a strong technical writer with a meticulous eye for detail? Are you highly organized and self-motivated?**_ If this sounds like you, then we would like to talk about an opportunity to join our Project Management Office as a Technical Documentation Specialist. BellatRx is a mid-market, privately held, manufacturer...

  • Junior Document Control Specialist

    1 month ago

    St. John's, Canada Wood Plc Full time

    Overview / Responsibilities: Wood currently has an exciting opportunity for a **Junior Document Control Specialist** to work in our St. John’s office, on large-scale brownfield offshore oil and gas projects. If you have a successful track record and thrive on challenges in a fast-paced environment, this is the opportunity for you! Responsibilities will...

  • Technical Support Specialist

    1 month ago

    St-Bruno-de-Montarville, Canada ISAAC Instruments Full time

    Job DescriptionYou are super passionate about giving the best customer service possible? We are looking for a Technical Support Specialist to join our technical support team. You are responsible for first-level customer service. In collaboration with the customer service and engineering teams, you assist ISAAC clients with their requests, and diagnoses...

  • Technical Support Specialist

    3 weeks ago

    St-Bruno-de-Montarville, Canada ISAAC Instruments Full time

    Job DescriptionYou are super passionate about giving the best customer service possible? We are looking for a Technical Support Specialist to join our technical support team. You are responsible for first-level customer service. In collaboration with the customer service and engineering teams, you assist ISAAC clients with their requests, and diagnoses...

  • TC&IS System Engineer

    3 weeks ago

    St-Bruno-de-Montarville, Canada Alstom Full time

    Req ID:451646 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

  • Control Engineer in railways

    2 months ago

    St-Bruno-de-Montarville, Canada SEGULA Technologies Full time

    Description de l'entreprise Accelerate your career in a growing global engineering group. At SEGULA Technologies, you will work on exciting projects and help shape the future of a company where innovation goes hand in hand with engineering. 3D printing, augmented reality, autonomous vehicles, the factory of the future... These are the daily rhythms of...

  • Control Engineer in railways

    3 weeks ago

    St-Bruno-de-Montarville, Canada SEGULA Technologies Full time

    Description de l'entreprise Accelerate your career in a growing global engineering group. At SEGULA Technologies, you will work on exciting projects and help shape the future of a company where innovation goes hand in hand with engineering. 3D printing, augmented reality, autonomous vehicles, the factory of the future... These are the daily rhythms of...

  • Training and Documentation Specialist

    2 months ago

    St. Jacobs, Canada Home Hardware Stores Limited Full time

    Home Hardware has an exciting opportunity available for a **Training and Documentation Specialist** to join our team. Reporting to the ISS Training and Documentation Supervisor, you will be responsible for the analysis, design, development, implementation, and evaluation of education and training that supports Home Hardware’s in-store retail system. If...

  • Train Control engineer

    2 months ago

    St-Bruno-de-Montarville, Canada SEGULA Technologies Full time

    Description de l'entreprise Accelerate your career in a growing global engineering group. At SEGULA Technologies, you will work on exciting projects and help shape the future of a company where innovation goes hand in hand with engineering. 3D printing, augmented reality, autonomous vehicles, the factory of the future... These are the daily rhythms of...

  • Train Control engineer

    3 weeks ago

    St-Bruno-de-Montarville, Canada SEGULA Technologies Full time

    Description de l'entreprise Accelerate your career in a growing global engineering group. At SEGULA Technologies, you will work on exciting projects and help shape the future of a company where innovation goes hand in hand with engineering. 3D printing, augmented reality, autonomous vehicles, the factory of the future... These are the daily rhythms of...

  • Technical Support Specialist

    3 weeks ago

    Saint-Bruno-de-Montarville, Canada ISAAC Instruments Full time

    Company Description **Job Description**: You are super passionate about giving the best customer service possible? We are looking for a Technical Support Specialist to join our technical support team. You are responsible for first-level customer service. In collaboration with the customer service and engineering teams, you assist ISAAC clients with their...

  • Mechanical Engineer

    4 weeks ago

    St-Bruno-de-Montarville, Canada Alstom Full time

    Req ID:453325  At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and...