Senior Technical Specialist

6 months ago


Vaughan, Canada CAA Club Group Full time

Position Details

What you will do :

Full handle of both direct deal and litigated files Investigate, evaluate, negotiate automobile and property tort loss of moderate to high complexity Manage challenging coverage claims with tact and professionalism Arrange and manage vendors for your investigation (IA's, surveillance, legal defence, defence medicals) Accurately assess and reserve the claim in line with Corporate protocols and guidelines Maintain control of expenses through pro-active handling techniques Manage claims in litigation, participate in mediations, pre-trials and trials Obtain approval from Manager on claims above authority Assist in training and providing support to the junior and intermediate bodily injury adjusters Assist the leadership team with operational objectives and special projects

Who You Are:

Post-secondary education or equivalent experience Minimum 5 years experience handling Casualty claims required Strong organizational; decision making and problem solving skillset Excellent communication skills, both written and verbal  Ability to identify and analyze coverage issues Expertise in file preparation, and demonstrate ability to negotiate a file to resolution Knowledge of principles and practices of claims settlement, policy wording, fraud investigations Ability to cross-reference information with attention to detail Strong general computer knowledge required CIP or working towards designation is an asset Ability to understand insurance contracts in various jurisdictions is an asset Knowledge of handling claims across Canada, as well as US exposures is an asset 

What’s In It For You:

Competitive total compensation and benefits package Annual shared success program based on performance  Annual merit increases based on performance  Registered Retirement Savings Plan with a matching contribution component  Complimentary CAA Membership 

As an organization we are focused on Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.



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