Field Install Trainer CA

4 months ago


Ottawa, Canada Leaf Home Full time

At Leaf Home, people are at the heart of everything we do, and we’ve crafted a team of the very best to ensure we make a difference. Our brands, including LeafFilter Gutter Protection, Leaf Home Water Solutions, Leaf Home Safety Solutions, and Leaf Home Enhancements, invest in our commitment to make each home safer and more livable. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work® as well as a multi-recipient of Top Workplaces. From free benefits to people-focused committees like the Women’s Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a great place to work every day… because who doesn’t want a job they can look forward to? Come grow your career with us 

Big company with a family-owned feel – YOU are important to us, and we’ve built a culture you’ll love.

Recognized as a top Ohio and US workplace by The Plain Dealer, Energage, and Great Place to Work®.

Job security – we have locations throughout the U.S. and Canada, and we’re not done growing

Inclusion, sustainability, and reliability are at the core of our culture

Veterans' resources available to help transitioning service members find a new rhythm.

Dedicated to providing resources and encouragement for employee growth

Position Summary: The Field Installation Trainer is responsible for training and improving the proficiency of subcontracting installation teams to build value and quality with customers through training and field engagement.

Essential Duties and Responsibilities:

Train, coach and develop installation subcontractors both in the office and in the field 

Improve subcontractor retention rates through impactful training and engagement 

Ensure jobs are installed daily to improve location attainment and effectiveness 

Responsible for driving proficiency and efficiency amongst installation subcontractors 

Installation training subject matter expert; able to teach all aspects of installing LeafFilter products on all types of homes with all LeafFilter products 

Able to identify weaknesses of individuals and teams and create or co-create ad hoc training events to address weaknesses 

Works with the Installation Managers on individual performance, abilities, and capacities of the installers 

Partner with leadership on identifying systemic training gaps and propose solutions to address gap 

Must hold a valid driver's license. 

Must be comfortable ascending and descending ladders of varying heights to perform services. 

Performs other duties as assigned by supervisor. 

Experience and Minimum Qualifications:

High School Diploma or equivalent.

3+ years of successful experience in home construction, remodeling, and/or installation 

Track record of successfully training, coaching, onboarding subcontractors 

Strong customer service focus and ability to interact with customers 

Must have a reliable truck, van or SUV that can carry ladders 

Multi-height and adjustable ladders (28+ feet in height) 

Functioning tools to include drills, speed square, saw or grinder, etc. 

Ability to frequently be on ladders up to 3 story of homes 

Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball”. 

Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “today not tomorrow” mentality. 

Apply active listening skills through the ability to comprehend information presented and respond thoughtfully. 

Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion. 

Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional. 

Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection. 

Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the co-worker or customer’s needs at the forefront of every interaction. 

Ability to communicate effectively, to recognize, understand, and manage one’s own emotions as well as others, and foster positive working relationships across all levels of the organization. 

Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one’s own actions, performance, and decisions. 

Familiarity and comfort using ladders of various heights. 

Basic Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access). 

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). 

Preferred Knowledge, Skills, Abilities or Certifications:

Prior experience in gutter and gutter protection system installation

Travel Requirements:

More than 50% domestic travel required.

Overtime/Additional Hours Requirements:

May be requested to work overtime on evenings and weekends dependent on business need.

Physical Requirements

Normal Office Environment

Performs work outside in varying temperatures and climates.

Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Are We Your Company?

Focused On GrowthLeaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. For us, we strive to be better than the best and we want you to join in our success With offices across the U.S. and Canada, our team is diverse and strong. From marketing to sales, installation, and service, we have the best team, right along with the best home solutions. We are committed to our employees’ growth, which we demonstrate by:

Innovating, Always: Leaf is focused on providing cutting edge solutions, both for employees and customers

Partnering With Our Customers: Building strong and trusted relationships is at the core of everything we do

Empowering Employees: Our brand begins and ends with our people, and we provide opportunities for growth and success in a supportive environment

Supporting Our Communities: Home is where the heart is, and we in turn strive to give back to the communities that our customers and employees call home

What do we offer?

Industry-leading compensation package

Fully paid Medical, Dental, and Vision benefits after 90 days

401k Savings Plan

Paid Time Off, Comprehensive Health, Wellbeing, and Financial Wellness Programs

Childcare benefits to support families

Endless opportunity for growth and advancement. Just ask our current employees

Other perks you need to know about: 

Employee assistance program – get 24/7 support in areas including legal, financial planning, and counseling.

Employee discount marketplace – enjoy discounts on thousands of products, from cars to local attractions.

Gym membership compensation – your insurance will help cover the cost of your gym membership

Groups like Vet Connect & the Women’s Committee to help you get involved and to provide resources for your success 

Leaf Home Awards and Accolades: Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage and has been Certified™ by Great Place to Work®. A few of our brands have also earned accolades, including: 

LeafFilter and Leaf Home Safety Solutions have ranked on the annual Remodeling 550 list

Leaf Home, LeafFilter, and Leaf Home Safety Solutions have been recognized on Qualified Remodeler magazine’s Top 500 list

Leaf Home is a Smart Culture Awards honoree for its employee-focused culture

Leaf Home is recognized as a growth leader on both the Inc. 5000 and Inc. 5000 Regionals: Midwest lists



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