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Parts Manager

2 months ago

Clairmont, Canada Brandt Full time

Brandt Truck & Trailers is currently seeking a Parts Manager for our Grande Prairie location. The Parts manager is focused on increasing sales and resultant profits for Brandt Truck & Trailers, while also enhancing competitiveness in the marketplace and maintaining dealer/customer satisfaction. This position is responsible for the management of parts operations, product support and personnel to maximize returns on investment through optimizing Parts Department processes. 

 

Duties & Responsibilities

  • Accountable for managing all aspects of parts inventory within parts system to ensure parts turn KPIs are met
  • Optimize Parts Department processes to ensure internal and external customer satisfaction
  • Grow profitable parts sales
  • Exercise disciplined expense control to meet or exceed department budget
  • Manage parts vendor relationships including service expectations, pricing, inventory requirement and contract negotiation
  • Accountable to Lead parts support for other Brandt branches
  • Maintain a high performance parts team through hiring, training, coaching, mentoring, and performance management in a safe environment
  • Ensure superior external and internal parts customer service through staff scheduling to cover business hours
  • Work with product support and manufacturing groups to source and stock internally manufactured product parts
  • Develop annual parts sales business plan and budget to include support to other Brandt branches
  • Work with the Sales departments to maximize cross marketing opportunities
  • Other duties as assigned

#LI-onsite



Required Skills
  • Previous leadership experience in a parts department preferred
  • HD Journeyman Parts person ticket considered an asset
  • Warehouse management experience considered an asset
  • Proven ability to effectively lead a customer focused team to achieve required goals
  • Excellent interpersonal and communication skills
  • Analytical thinker with strong problem solving and organizational skills
  • Experience implementing and streamlining processes
  • Change management experience preferred
  • Computer skills required


Required Experience
  • Previous leadership experience in a parts department preferred
  • HD Journeyman Parts person ticket considered an asset
  • Warehouse management experience considered an asset
  • Proven ability to effectively lead a customer focused team to achieve required goals
  • Excellent interpersonal and communication skills
  • Analytical thinker with strong problem solving and organizational skills
  • Experience implementing and streamlining processes
  • Change management experience preferred
  • Computer skills required