Customer Operations Support

2 weeks ago

Vaughan, Canada Kelly Services, Inc. Full time

Business Administration Students, are looking for a hands-on experience this summer? Our client, a pharmaceutical company located in Thornhill, ON is looking for a Summer Intern in their Customer Service Department This is an excellent opportunity to gain practical experience and develop your skills.

Key Responsibilities:

  • Assist in processing return backlog
  • Data management and updates for our wholesale accounts
  • Process requests in the timely manner meeting internal and external deadlines as set by the stakeholders
  • Document processes for review in order to create efficiencies
  • Prepare reporting on volume and turnaround to ensure orders are flowing in accordance with wholesaler guidelines
  • Partner and communicate with various departments and key stakeholders
  • Ad-hoc requests as per business needs

Qualifications:

  • Proficiency in MS Office Excel
  • Exceptional attention to detail with high level of accuracy and analysis skills in investigating and resolving discrepancies and escalating findings as necessary.
  • Strong problem-solving, decision-making skills and sense of urgency in dealing with clients.
  • Able to build and manage relationships within team, cross functional departments, and clients..
  • A criminal background is required.

What’s In It For YOU:

  • Pay rate $21.00-$23.00 per hour + 4% vacation pay
  • Weekly pay via direct deposit
  • Practical experience in a professional setting
  • Mentorship and guidance from experienced professionals

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.


As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we’re pretty good at it

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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