Sr. Manager, Data Science

6 months ago


Burlington, Canada TransUnion LLC Full time

What We'll Bring:

At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things.

Every day TransUnion offers our employees the tools and resources they need to find ways information can be used in diverse ways. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for his first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world.

What You'll Bring:

Master’s degree or equivalent in a highly analytical field such as economics, finance, mathematics, operations research or statistics. Requires a minimum of 8 years’ experience in a variety of analytical positions. Minimum of 4 years’ experience in credit, financial services consulting, or financial services industry. Direct experience on the client side of business preferred. Outstanding analytical and consulting skills. At least 3 years’ prior experience managing analytical professionals. Ability to manage a staff consisting of managers and experienced professionals who synthesize and analyze information and determine the appropriate course of business action using varying degrees of analytical, technical and marketing skills. Successful demonstration of defining and executing analytic solution strategies and roadmaps, setting budgets and monitoring financial performance. Experience working within a matrixed organization preferred. Significant experience delivering analytic services within the CRA/Software/Marketing data industry. Credit risk within financial services and regulated environment experience preferred. Excellent oral and written communication. Ability to present and discuss information in a way that establishes rapport, persuades others, and gains understanding. Strong presentation skills to audiences of various sizes and seniority, technical and business focused. Ability to communicate and apply a consultative/solution-based approach. Able to translate a vision into actionable items and communicate progress against goals. Self-starter with the ability to take direction and work with minimal supervision. Ability to think innovatively and drive change throughout the organization. Ability to manage multiple tasks at one time. The ability to manage and lead in ambiguous situations. High degree of computer literacy and previous programming experience required. Experience with Microsoft Office suite. Minimum 5 years’ experience using SAS, R, or Python. Experience in both traditional analytics tools such as SAS or SPSS, and newer analytic tools and frameworks such as Hadoop, R, Python, or Spark. Some international and domestic travel required.

Impact You'll Make:

Define and ensure stakeholder agreement with a comprehensive regional three-year analytics strategy and operating plan in collaboration with the Global Data Science & Analytics team. Develop and deliver analytic solution roadmaps to exceed revenue growth targets. Identify market trends and develop strategies to meet the market trends, resulting in increased market share. Leverage, drive adoption, and contribute to global best practices and intellectual property, tailoring to local market needs as appropriate. Identify and recommend the exploration of economically attractive and compliant products and/or services. Apply analytical and technical knowledge to design solutions for customers with advice and direction. Independently address complex implementation and technical issues when consulting with customers. Collaborate with sales and marketing teams to ensure the analytics strategy is aligned to go-to-market strategies. Work with internal and external customers to identify customers’ short- and long-term analytic needs. Construct plans to develop and/or obtain the capabilities to meet these needs. Responsible for the design, development and management of all custom and generic analytical services, from initial consultations with potential customers through integrating the completed analytical solution into customers’ business processes. Work collaboratively with the technology and operations teams to ensure new analytic product innovations are successfully delivered on time and within budget. Oversee and direct the work of managers and seasoned professionals. Assist them in completing their work assignments. Develop tactics for completing annual and longer-term goals and objectives of the department. Ensure that policies and procedures are taught and followed by the entire unit. Maintain a performance tracking dashboard, reporting progress monthly (revenue, sales pipeline, key projects, key risks). Develop network of external and internal analytical consultants. Hire and manage external consultants when necessary for accomplishing the team’s business objectives, subject to budget. Maintain effective communication among internal business units and external customers to ensure the efficient completion of work that will meet the needs of all parties. Represent the business unit at a variety of different forums. Explain and demonstrate the products and services offered by the unit. Help identify strategies and opportunities for customers to use the business unit’s services and products. Provide input to the formulation of industry related communications/publications/whitepapers and attend and present at industry conferences. Collaborate with sales associates and Business Development, assisting their efforts to uncover new opportunities that contribute to TransUnion’s long-term revenue stream. Provide creative solutions and direction towards the completion of project proposals, sales presentations and promotional materials. Offer sales support by presenting results and/or preparing documentation as needed to provide support of customer solutions. Coordinate the work of others in the group to ensure that customers receive totally integrated solutions.  Develop and manage the unit’s annual budget in conjunction with Global Data Science & Analytics team. Investigate and justify investments in staff, hardware and software required to maintain and develop analytical capabilities, including determining fit with TransUnion’s tactical, strategic and financial objectives and plans. Drive ongoing efficiency and profitability gains, increasing operating margin and reducing time to implement new solutions. Direct and allocate department resources towards the investigation and research of new processes, resources and technologies that can potentially be implemented to provide improved customer solutions or to broaden TransUnion’s analytic consulting and related services capabilities. Consult with customers and third party vendors to introduce and integrate new/improved target marketing, account decisioning, and account management solutions. Manage associates including, hiring, training, career development and advancement, performance evaluations, and salary reviews. Help build and maintain a robust talent pipeline in the region, nurturing relationships with universities and professional associations. Provide and facilitate subject matter expertise to due diligence teams for potential partnerships and/or acquisitions to support the business unit. Perform other related duties as assigned. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion's Internal Job Title:

Sr Manager, Data Science and Analytics

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