Regular Full-Time Service Advisor

4 weeks ago

Burnaby, Canada BCAA Full time

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.
 

We are currently hiring a Service Advisor who will be based in our Member Contact Centre in Burnaby.

As a Service Advisor in our Member Contact Centre, you’ll be one of the first voices our customers hear when they’reseekingadvice to protect their homes, travel the world, and ensure they’re safe on BC’s roads. You’llmeet their needs by recommending memberships or travel and auto insurance. 

Being a Service Advisor is your first step towardsa rewarding career with BCAA. Your enthusiasm for creating signature customer experiences shines through each interaction, building loyal, long-lasting relationships that enable BCAA to be one of the most trusted organizations in British Columbia. 

Who you are

A life-long learner You’reopen to learning new concepts and new ways of working. On-the-job training is available, with support from a network of leaders and colleagues.

A problem solver who loves a challenge. Organized yet flexible, you thrive in a workplace where no two days are the same. 

You work well under pressure. You can balance multiple priorities while keeping calm and polite in a fast-paced environment.

A teammate who loves helping others and contributing to your community.Making a difference in someone’s day makes your day too

During a typical day, you will: 

Work with customersover the phone to promote BCAA insurance products and services to best fit their lives, including new memberships, travel insurance, ICBC and optional auto insurance. 

Collaborate with BCAA Support Teams and Underwriting to recommend the right coverage for our customers

Identifycost-saving opportunities to support our customers’ life events and future needs.

Work together with team members to provide exceptional customer service and meet sales goals

Increase your industry knowledge and expertise towards becoming an Insurance Advisor. You’llparticipate in BCAA’s training courses, maintainyour annual licensing requirements, and keep up to date with the latest products and service offerings in a supportive environment.

Note: If you move to an Insurance Advisor role, you will have the opportunity to work remotely.

What you bring

At least two years’ experience in a sales and service environment 

Level 1 Insurance license (or a commitment to secure your license within your first 45 days).BCAA will provide time and cover the cost. 

Completion of Autoplan Essentials (or a commitment to complete within your first three months through BCAA.)BCAA will provide time and cover the cost. 

Limited history of Errors & Omissions and in good standing with the Insurance Council of BC.

Comfortable using technology, including working knowledge of MS Office (Word, Excel, PowerPoint, Outlook) 

Bonus qualificationsCAIB certification, knowledge of ICBC systems, and ability to speak other languages aside from English.

Working in one of our Member Contact Centres means being part of a team that believes in fun and connection. From monthly birthday celebrations and get-togethers for life events like weddings and new babies, to holiday activities and frequent opportunities to meet up after-hours, you’ll make meaningful connections and friendships that can last a lifetime.

The salary range for this position is $39,882.48 to $49,853.16 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12%, with the opportunity to earn up to 20%. 

  • Regular Full-time Service Advisor

    3 weeks ago

    Burnaby, Canada BCAA Full time

    Why BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...

  • Temporary Full-time Service Advisor

    2 weeks ago

    Burnaby, Canada BCAA Full time

    Why BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...

  • Band 2 - Labour Relations Advisor

    3 weeks ago

    Burnaby, Canada BC Public Service Full time

    Posting Title- BAND 2 - Labour Relations Advisor- Position Classification- Band 2- Union- N/A- Work Options- Location- Burnaby, BC V3J 1N3 CA (Primary)- Salary Range- $74,300.00 - $105,000.04 per annum- Close Date- 6/4/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Public Safety & Sol General- Ministry...

  • Band 2 - Labour Relations Advisor

    2 months ago

    Burnaby, Canada BC Public Service Full time

    Posting Title- BAND 2 - Labour Relations Advisor- Position Classification- Band 2- Union- N/A- Work Options- Location- Burnaby, BC V3J 1N3 CA (Primary)- Salary Range- $74,300.00 - $105,000.04 per annum- Close Date- 4/1/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Public Safety & Sol General- Ministry...

  • Band 2 - Labour Relations Advisor

    1 day ago

    Burnaby, Canada BC Public Service Full time

    Posting Title- BAND 2 - Labour Relations Advisor- Position Classification- Band 2- Union- N/A- Work Options- Location- Burnaby, BC V3J 1N3 CA (Primary)- Salary Range- $74,300.00 - $105,000.04 per annum- Close Date- 4/1/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Public Safety & Sol General- Ministry...

  • Temporary Full-time Service Advisor

    4 weeks ago

    Burnaby, Canada BCAA Full time

    Why BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...

  • Regular Full Time Outreach Services

    2 weeks ago

    Burnaby, Canada BACI Full time

    **Outreach Counsellor** Outreach Counsellors at Burnaby Association for Community Inclusion (BACI) ensures that the people supported can pursue personalized goals in a valued and supportive environment. An Outreach Counsellor provides assessment, planning and implementation of support for individuals receiving service through the department. The position...

  • Band 2 - Safety Advisor

    3 weeks ago

    Burnaby, Canada BC Public Service Full time

    Posting Title- BAND 2 - Safety Advisor- Position Classification- Band 2- Union- N/A- Work Options- Location- Burnaby, BC V3J 1N3 CA (Primary) - Delta, BC V4L 2M1 CA- Salary Range- $74,300.00 - $105,000.04 per annum- Close Date- 3/13/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Public Safety & Sol General-...

  • Band 2 - HR Advisor

    4 weeks ago

    Burnaby, Canada BC Public Service Full time

    Posting Title- BAND 2 - HR Advisor- Position Classification- Band 2- Union- N/A- Work Options- Location- Burnaby, BC V3J 1N3 CA (Primary)- Salary Range- $74,300.00 - $105,000.04 per annum- Close Date- 4/1/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Public Safety & Sol General- Ministry Branch / Division-...

  • Band 2 - HR Advisor

    1 day ago

    Burnaby, Canada BC Public Service Full time

    Posting Title- BAND 2 - HR Advisor- Position Classification- Band 2- Union- N/A- Work Options- Location- Burnaby, BC V3J 1N3 CA (Primary)- Salary Range- $74,300.00 - $105,000.04 per annum- Close Date- 4/1/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Public Safety & Sol General- Ministry Branch / Division-...

  • Service Desk Technician

    3 weeks ago

    Burnaby, Canada NTT DATA Full time

    **Req ID**: 68259 This position is with NTT DATA BCU, Inc. and is part of the BCGE Union. NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be We are currently seeking a Service Desk Technician - FULL TIME REGULAR to join our team in Burnaby, British Columbia (CA-BC), Canada...

  • Service Advisor

    4 days ago

    Burnaby, Canada Carson Automotive Group Full time

    Hiring: Full-Time Automotive Service Advisor Exceptional Opportunity:  Coastal Ford Burnabyrequires a results oriented  Service Advisor  to join our quality team. This is a full time, union position located in Burnaby, BC. Candidates with less experience may be considered for a Service Advisor II position. Principal Duties:  Manages...

  • Band 2 - Disability Case Management Advisor

    7 days ago

    Burnaby, Canada BC Public Service Full time

    Posting Title- BAND 2 - Disability Case Management Advisor- Position Classification- Band 2- Union- N/A- Work Options- Location- Burnaby, BC V3J 1N3 CA (Primary)- Salary Range- $74,300.00 - $105,000.04 per annum- Close Date- 5/20/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Public Safety & Sol General-...

  • Client Advisor

    3 weeks ago

    Burnaby, Canada Giorgio Armani Corporation Full time

    Client Advisor | Armani Exchange | Full-Time | Metrotown As an associate with Giorgio Armani Canada Corporation, you will be part of a **diverse** **team**, who you will work with to **drive sales** and provide an **excellent client experience** that represents the brand. Your ability to combine **entrepreneurial spirit**, **passion** for the brand,...

  • Temporary Full-Time Membership Advisor

    1 month ago

    Burnaby, Canada BCAA Full time

    Why BCAA?Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...

  • Temporary Full-Time Membership Advisor

    4 weeks ago

    Burnaby, Canada BCAA Full time

    Why BCAA?Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...

  • Client Advisor

    2 months ago

    Burnaby, Canada Giorgio Armani Corporation Full time

    Metrotown | A|X Armani Exchange | Full-Time As an associate with Giorgio Armani Corporation, you will be part of a **diverse** **team**, who you will work with to **drive sales** and provide an **excellent client experience** that represents the brand. Your ability to combine **entrepreneurial spirit**, **passion** for the brand, exemplify the company’s...

  • Client Advisor

    2 months ago

    Burnaby, Canada Giorgio Armani Corporation Full time

    Metrotown | A|X Armani Exchange | Full-Time As an associate with Giorgio Armani Corporation, you will be part of a **diverse** **team**, who you will work with to **drive sales** and provide an **excellent client experience** that represents the brand. Your ability to combine **entrepreneurial spirit**, **passion** for the brand, exemplify the company’s...

  • Client Advisor

    2 months ago

    Burnaby, Canada Giorgio Armani Corporation Full time

    Client Advisor (WeChat Specialist) | AX Metrotown | Full-Time As an associate with Giorgio Armani Corporation, you will be part of a **diverse** **team**, who you will work with to **drive sales** and provide an **excellent client experience** that represents the brand. Your ability to combine **entrepreneurial spirit**, **passion** for the brand, exemplify...

  • Temporary Full-time Membership Advisor

    3 weeks ago

    Burnaby, Canada BCAA Full time

    Why BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...