Field Service Engineer

Found in: Talent CA C2 - 2 weeks ago

Toronto, Canada Marposs Full time

Responsibilities:

  • Positively influences customer satisfaction through the installation, support, and conducting training on site.
  • Uses enhanced troubleshooting skills to resolve customer issues.
  • Works per the Service Manager's schedule and must be available to be on-call and respond to customer emergencies.
  • Stays current on technical knowledge through participation on training programs, reading technical bulletins from Marposs databases, or other means available.
  • Provide timely, detailed, and accurate reports on service work performed and expenses.
  • Extensive travel in Michigan and Midwest area to support customers.

What we are looking for

  • Associates' degree in engineering (electrical, mechanical, mechatronics)
  • Must be able to read engineering drawings (electrical and mechanical)
  • Knowledge of PC software and hardware capabilities
  • Mechanical aptitude and solid math skills
  • Use of equipment such as micrometers, calipers, digital voltmeters, test units, software programming, mechanical test fixtures and assorted hand and power tools.
  • Provide excellent customer service
  • Exceptional organizational skills
  • Good Driving Record

What we offer

Marposs offers an inclusive and international environment with strong professional and career development opportunities. We also offer the following benefits:

  • 401k Match
  • Company Car
  • PTO
  • Vacation
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term Disability

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