Director, Founder Services
3 weeks ago
What you’ll be doing:
Assisting with development and measurement of OKRs to monitor program effectiveness and iterate as needed
Building and executing on a membership strategy plan
Leading the team of Founder Success Managers, Membership Specialists, coordinators and others to ensure delivery of superior services and programs to founder members
Assisting with budget creation and management for the Founder Services department, ensuring that resources are allocated effectively and efficiently.
Assisting with government reporting as required
Working with the team to identify the best potential attendees for roundtables, speaking engagements and other opportunities as they come up
Working closely with the VP of Programs to ensure consistent approach with our founder support activities
Occasionally representing Communitech and the Founder Services Team at community events (sometimes outside core business hours)
Other duties as assigned, all duties subject to change
Qualifications
5-7 years’ experience managing & developing teams
Excellent communication and influence abilities across the organization
Active listener and strategic thinker
Goal oriented
Strong cultural fit is key – can balance agility and process
Resourceful, highly-evolved problem-solving skills
Values collaboration and open-mindedness
Ability to seamlessly manage diverse perspectives, personalities and agendas
Ability to anticipate needs, diagnose problems and recommend solutions
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