Director, Founder Services

3 weeks ago


Kitchener, Canada Communitech Full time

What you’ll be doing:

Assisting with development and measurement of OKRs to monitor program effectiveness and iterate as needed

Building and executing on a membership strategy plan 

Leading the team of Founder Success Managers, Membership Specialists, coordinators and others to ensure delivery of superior services and programs to founder members 

Assisting with budget creation and management for the Founder Services department, ensuring that resources are allocated effectively and efficiently.

Assisting with government reporting as required 

Working with the team to identify the best potential attendees for roundtables, speaking engagements and other opportunities as they come up 

Working closely with the VP of Programs to ensure consistent approach with our founder support activities 

Occasionally representing Communitech and the Founder Services Team at community events (sometimes outside core business hours) 

Other duties as assigned, all duties subject to change 

Qualifications

5-7 years’ experience managing & developing teams 

Excellent communication and influence abilities across the organization

Active listener and strategic thinker

Goal oriented

Strong cultural fit is key – can balance agility and process

Resourceful, highly-evolved problem-solving skills

Values collaboration and open-mindedness

Ability to seamlessly manage diverse perspectives, personalities and agendas

Ability to anticipate needs, diagnose problems and recommend solutions



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