Product Specialist

3 months ago


Calgary, Canada Western Coast Insurance Services Full time

Truthfulness | Fairness | Value | Loyalty


As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty. We take care to deliver the right insurance solution every time so our customers can live confidently.


Product Specialist

As a Product Specialist you are responsible for making product recommendations. The individual in this role will have the opportunity to collaborate on product design, development, process and delivery. Everything from idea generation to post-implementation evaluation.

Here is what a typical day looks like

Program & Product Development (70%)

Liaising with Western’s Commercial, Farm and Personal Lines departments as well as Insurance Partners to maximize business opportunities Consulting with NIO leaders and providing key program and product recommendations to Senior Leaders Participating in meetings with our Insurance Partners to identify product opportunities Participating in and/or leading presentations to employees, vendors or other business partners as requested Researching market trends and opportunities to assist in developing white-labeled products for Western Consulting with Project Managers on branch stress testing, legal reviews, and regulatory compliance Researching wordings and programs coverage and updating white label program wordings as required Communication of all policy wording changes to internal partners Analyzing market trends and identifying opportunities for increased revenues Building and managing product guides and develop internal and external facing materials, in collaboration with Communications and Marketing departments

Administration and Reporting (30%)

Implementing and managing programs and placement services Feedback coordination of end-user experience at a branch level Identifying new opportunity areas of program development and revenue growth

The value you bring

Level 2 Insurance License Minimum 5 years experience within the insurance industry 3-5 years of commercial insurance experience is an asset Highly inquisitive mindset, with a demonstrated ability to identify trends, gaps, and ask meaningful questions Highly detail oriented, with an ability to work through large sets of wording reviews, and building templates

Hours: Full time - 37.5 hours/week

Location: Remote - Canada

Salary Range: $60,000 to $88,000

Requisition #: 80842

What if I don’t meet every requirement?

If you’re excited about the role but your experience doesn’t check every box – we still encourage you to apply. You may be the right person for this role – or we might have another that suits you even better

At Western, we are dedicated to building a diverse, inclusive, and authentic workplace in the communities we work and live in If you have questions or require accommodation, .

Health and Wellness

We take pride in providing programs that add value to our people’s lives – after all, they are our greatest asset. Eligible employees receive a competitive compensation package consisting of 3 weeks’ vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account. 

For over 20 years, supporting our local communities has been a part of everything we do – it’s engrained in our culture though the


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