Technical Manager
2 months ago
Why Chartright:
Make a difference and directly shape the trajectory of a rapidly expanding company in an exciting industryYou will be an integral part of a high-caliber and people-focused team, driven by a shared commitment to exceptional customer service Help steer our continued transformation and growth, utilizing your unique talents to drive tangible results and improvementsEnjoy unparalleled opportunities for personal and professional advancementCompetitive compensation package, with 100% company-paid extended health and dental coverageSecure your future with our generous RRSP/DPSP matchingThe Role:
The Technical Manager (TM) is a senior level Engineer who oversees on-time aircraft services with a focus on minimizing aircraft downtime and maximizing the usability and marketability of assigned aircraft, while maintaining positive owner-client/customer relationships.
The TM is responsible for the technical and cosmetic management of the aircraft, takes a proprietary interest in their assigned fleet, and acts as a subject matter expert.
This position works closely with key internal stakeholders including the Client Account Managers to ensure Aircraft Owners’ needs are understood and met. Acting as a reference for Aircraft Owners TMs are known as “the expert” in charge of their aircraft’s disposition.
What you will do:
Manage all maintenance activities for assigned aircraft ensuring planning, service and repair in accordance with the applicable standards of airworthiness.Review, update, and ensure the accuracy of maintenance tracking systems.Dispatch aircraft about control of defects, conformity with type & CAR’s.Collaborate with stakeholders to coordinate effective service for assigned aircraft.Respond to urgent requests for support and/or information from owner-clients and other stakeholders as required.Inspect aircraft for technical and cosmetic conditions, interacting with owner-client as necessary.What you bring:
Post-Secondary Diploma in Aviation.Ten years of maintenance experience.Working knowledge of regulations pertaining to repair station operations.Licensed AME-M2.Working knowledge of all aspects of maintenance including mechanical, structural, and avionics systems. Strong collaboration skills and ability to maintain teamwork while working in stressful situations. Highly organized and driven to project completion on tight deadlines.Customer service focused, able to operate effectively with both internal and external customers/clients demonstrating strong communication and exercising empathy. Problem-solving skills with a process improvement approach.Strong knowledge and ability to follow and apply rigorous health and safety requirements.-
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