Home Support Supervisor

4 weeks ago

Hamilton, Canada Bayshore HealthCare Full time

Job Description

Bayshore Home Care Solutions, Hamilton Branch seeks a motivated Home Support Manager.

Are you a dedicated Registered Practical Nurse who is looking for more? Do you want to be a leader in the community and do meaningful work? As a Home Support Manager with Bayshore, you and every day by providing outstanding service to clients and field staff.

Location:  Greater Hamilton Area
Nurse Level: Registered Practical Nurse (RPN)
Salary range: $60 – 65k per annum + Health & Dental Benefits, paid vacation, matching RRSP
Work Environment: Community based role: Daily visits to client homes to interact with clients, family members and Bayshore team members. Minimal office hours. Daily travel requirement.
On Call Rotation: 2 – 4 times per month

Why Bayshore?

Bayshore strives to take care of you – while you make a difference for others:

• Feel rewarded for doing what you love:  Do you want to make a difference while being competitively rewarded for the critical work that you do? We will empower you to do work you are passionate about with autonomy and support from experienced colleagues and supervisors.

• Extended Health Benefits : After 3 months’ probation, employees can enroll in our Group Benefits Plan for self and dependents if applicable.

• RRSP : Eligible to join after 3 months’ probation. Bayshore contributes an equivalent of 1% of total gross earnings towards retirement.

• Employee discounts and promotions  from TD Auto and Home Insurance, CAA, GoodLife and more.

• Employee Assistance Program –  offering additional support and services to employees.

• Amazing  company culture committed to creating a sense of belonging and inclusion.

• Chart your path -  Take charge of your day and manage what’s important to you. We offer work flexibility designed to empower you in a rewarding career.

• Shape the wellbeing of our clients & communities  - Take control and use your expertise to create special moments for your clients and caregivers.

• Realize your full potential  - We are committed to helping you realize the future you desire, and we achieve this through a wide variety of work options, continuous learning, and access to mentors and experts.

• Work in a safe and healthy work environment  – We take health & safety seriously. We provide personal protective equipment (PPE), relevant training in line with evolving health guidelines, and daily infection prevention screening of clients and workers to help prevent exposures to disease.

The Work You Will Do

The Home Support Manager, is responsible for the delivery of care and service to clients and ensures compliance with internal and external standards of practice. They coordinate clinical education and in-service activities as requested. As aHome Support Manager, you will work to support and lead your team to meet the diverse needs of the clients and caregivers you serve in your community:

Assess or arrange for the initial and ongoing assessment of clients requiring licensed and unlicensed care and service as appropriate. Develop and/or ensure that care plans are available for clients as appropriate; visit clients as required and update care plans as appropriate. Supervise and support unlicensed employees to ensure compliance with all federal and provincial legislated standards of practice as well as company policies and procedures. Lead or assist with the integration of client satisfaction initiatives; ensure that all referred client concerns and complaints are satisfactorily addressed and documented in a timely manner. Assist the Client Service Coordinator in the coordination of services. Coordinate the in-service education program for Field employees and maintain appropriate records. Participate in business development as appropriate; assist with the development of contractual agreements for client care and service as requested. Promote Bayshore through participation in local healthcare or business committees as well as community events.
Complete other tasks as requested. Annual Clinical Management Revisits with client/family to reassess and ensure that care plan is current and accurate for client needs and continued evaluation of client environmental safety. Liaise with Funder as required to address any concerns about client needs or need for addition supports in the community. Participate in community-based PPE drops in the community to support filed staff needs and offer additional opportunity for face-to-face interaction/opportunities for education. Participate in Employee engagement and support visits, with addition community support as required for field staff. Facilitate Transfer of Skills for unregulated staff for individual care plan needs for clients with other service providers ensuring staff competency with skills required for client care.

Job Qualification

Who You Are

You have a desire to help improve the lives of those in your community. You are a graduate of an accredited Licensed/Registered Practical Nursing Program; current registration with
the provincial regulating body with valid CPR certification. You hold a valid Ontario driver’s license and a reliable vehicle. You have a solid knowledge of the principles, practices, and methods of community nursing and service delivery to clients as well as program development, implementation and evaluation. You have at least two years of recent experience with progressive responsibilities, preferably in a community setting You have a strong track record in leading the development and evaluation of training programs using strong interpersonal skills. You are dedicated to providing high-quality service.

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis. 

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.” 

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