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Senior UX Designer

4 months ago


Ottawa, Canada Thales Full time
Location: Ottawa, CanadaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Position Summary

Ottawa, Ontario, Canada (Hybrid)

Thales is looking for a Senior UX Designer . In this role, you will design physical and virtual cloud products together with customers, lead ideation sessions and design sprints, as well will create user journey maps and complex prototypes, and iteratively nurture ideas to solutions.

This role will contribute to the evolution of UX at Thales across the world. The ideal candidate will be excited about designing together with the user and enjoy the challenge of managing the design lifecycle of wide variety of products on a global market scale.

Key Areas of Responsibility

Make fundamental decisions on the design of a product using information gathered through research and business requirements.

Improve the UX of multiple products by owning projects from start to finish.

Present concepts and prototypes to executives and stakeholders while understanding the principles behind each design.

Work closely with UX researcher on an ongoing basis to monitor client metrics and update feature designs accordingly.

Create user journeys and service blueprint diagrams that combine and balance business goals with UX; and create sketches, wireframes, and high-fidelity prototypes for product features.

Work together with engineering, and product management to iterate on designs, as well as lead workshops, design sprints, design studios with Thales' stakeholders and customers.

Minimum Qualifications

Bachelor's degree and/ or diploma in product design related disciplines such as Product Design, UX, Visual Design, Interaction Design, Human Interface Technologies, User Experience and Customer-Centered Design, Other design or front-end-development-related education.

5 years of design industry experience.

Working experience in all major product design areas:

Usability research

Ideation workshops

Solution design

Prototyping

UX testing

Proficient in industry leading design tools such as: Figma, Axure, Miro, Adobe XD, Illustrator, Photoshop, InDesign.

Proficient in building user journey maps and service maps.

Prior experience in providing design direction using user centered principles.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community

Special Position Requirements

Based on the global nature of the business the position may require semi-regular interaction with international colleagues at unconventional hours


What We Offer

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: 

•Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

•Company paid holidays, vacation days, and paid sick leave. 

•Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

•Employee Discounts on home, auto, and gym membership.

Why Join Us?

Say HI and learn more about working at Thales click here.

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Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.