Ability Resource Association

3 months ago

Lethbridge, Canada UpSourced HR Full time

Ability Resource Association (known as Ability), in Lethbridge, Alberta, is a charitable non-profit organization that has been supporting the success of people with disabilities since 1953. This service organization is a unique combination of community disability services and social enterprise business operations, with a focus on teamwork, meaningful opportunities, and collective impact. This senior management position is part of a management team that oversees Community Disability Services and Human Resource Management functions of related staffing teams. Ability Resource Association experiences high staff retention rates, provides high-quality client services, and has a strong health & safety program. This position reports to the Executive Director. Please visit  for more information about Ability Resource Association.


Candidates will be screened and interviewed on-going until a suitable candidate is found. Please apply as soon as possible if interested and qualified. Only applicants offered an interview will be contacted.


Job Responsibilities will include:

  • Overseeing and managing of services for people with disabilities

  • Supporting the future vision of service development and delivery

  • Supervision and support of direct reports

  • Developing and administering policies and procedures

  • Ensuring organization’s practices comply with policies, contracts, and legislation

  • Supporting the organization’s supervisory staff in hiring, onboarding, and performance management practices

  • Coordinating and supporting employees to access training and professional development opportunities

  • Building employee morale and promote a positive workplace culture

  • Networking and professional representation of the organization

  • Developing internal and external communications

  • Using data management systems to track and report information

  • Ongoing professional development in Community Disability Services and Human Resource Management



RequirementsMinimum Qualifications and Attributes:

  • Bachelor’s or Master’s Degree related to Human Services

  • Minimum 5 years’ experience in a supervisory role providing employee performance management

  • Value, respect and support the rights of people of all abilities

  • Commitment to diversity, equity, and inclusion principles

  • Strong computer skills in Microsoft Office, proficient in Word, Excel and Microsoft 365 applications

  • Strong verbal and written communication skills

  • Strong interpersonal relations and conflict resolution skills

  • Strong attention to detail and accuracy in documentation

  • Use of vehicle for work required (multiple worksites in Lethbridge)

  • Current Police Information Check with Vulnerable Sector Check, required upon hire


Bonus Qualifications, Experience, Skills:

  • Supervisory and Leadership education and/or training certificates

  • Experience working with Government of Alberta human services funding sources/contracts

  • Human Resource Management training and experience



BenefitsThe Services Director position will offer you:

  • Fulltime permanent position, Monday – Friday, daytime hours with occasional overtime and flexibility required

  • Competitive senior management salary, commensurate with qualifications and experience

  • Group health & dental benefit plan, including Employee and Family Assistance Program

  • Life and Disability Insurance

  • RRSP program

  • 13 statutory holidays per year, 3 weeks’ vacation per year starting, flex days, paid wellness and sick time

  • Values-driven organizational culture, supporting the success of people with disabilities

  • Work-life balance

  • Company cell phone

  • Business casual dress



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