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ServiceNow Solutions Architect, Scotiabank

4 months ago

Toronto, Canada Scotiabank Full time

Is this role right for you?

In this role you will:

Participate in process flow analysis and process redesign

Provide architecture and technical direction for design and implementation

Perform custom or OOTB demonstrations as required

Provide subject matter expertise and industry best practises

Produce a detailed functional design document to match customer requirements

Co-team with other Technical Architects to produce a technical specification for custom development and systems integration requirements

Participate and provide inputs to effort estimates

Maintain current ServiceNow knowledge through self-study and utilization of available training

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Self-motivated with a proven track record in ServiceNow technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.

Organized and analytical, adept at working in a team environment, and able to handle multiple priorities in a fast-moving environment

B.S. degree in Computer Science, MIS or equivalent preferred

Advanced experience with ServiceNow configuration and custom development

Broad experiences with a wide range of ServiceNow modules (ITSM, ITBM, ITAM, IRM and SecOps)

Strong presentation and communication skills

Ability to understand business requirements and convert them into solution designs 

Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities. Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities

Should have participated in, and be familiar with project methodologies

5-7 years of relevant experience in professional services or customer support operations

3-6 years of ServiceNow systems integration and/or implementation experience

Proven Solutions consulting experience

Ability to work on multiple projects with varying complexity

Strong problem-solving skills, ability to simplify complex solutions

Nice to have business architecture experience

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Upskilling through online courses, cross-functional development opportunities, and tuition assistance.

Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more

 

Working location condition: Hybrid 

#LI-Hybrid