Senior Advisor, Labour Relations

4 months ago

Richmond, Canada Paladin Airport Security Services Full time

Senior Advisor, Labour Relations

The Senior Advisor, Labour Relations is a key differentiator for PASS. In that the position is accountable for ensuring that our employees are being supported in a manner that is consistent with best practices, policies and procedures outlined by PASS’s Corporate People & Culture Department. In addition to day-to-day labour relations in compliance with our collective agreements with the three unions in the Pacific Region, the Senior Advisor, Labour Relations is also responsible for the following functions:

  • Provide guidance and advice to management on disciplinary actions, terminations, and Federal employment laws and regulations across the Pacific Region
  • Communicate effectively with employees and management to identify problems and resolve conflicts
  • Conduct investigations in response to employee complaints and provide appropriate resolutions
  • Work closely with several cross functional departments across the Pacific Region
  • Play a key role supporting management in Grievance and Arbitration meetings
  • Support the representation of management in the Collective Bargaining process
  • Deliver coaching and training programs on the Collective Agreements, employee relations issues such as respectful workplace, conflict management, and harassment
  • Analyze employee engagement and turnover data to identify trends and develop strategies for improvement
  • Ensure compliance with federal employment laws and regulations
  • Be an expert and source of knowledge to others on the Collective Agreements
  • Collaborate with People & Culture Team to update and maintain the employee handbook and other HR policies and procedures
  • Participate in the development and implementation of HR strategies that align with the organization’s goals and objectives
  • Support the Employee Care and People & Culture Team with a variety of initiatives

Qualifications & Skills:

  • Bachelor's degree in labour relations, human resources, or related field
  • Master's degree preferred
  • 5+ years of experience in labour relations or related field
  • CPHR/CRHA designation is an asset
  • Experience in collective bargaining, grievance procedures, and dispute resolution
  • Experience working with labour unions
  • Upon successful hire, candidate will be required to obtain Transport Canada Security Clearance
  • Strong communication, negotiation, and conflict resolution skills
  • Excellent leadership and management skills
  • Thorough knowledge of Federal labour laws and regulations
  • Ability to work independently and as part of a team
  • Flexibility and ability to adapt to changing priorities
  • Travel will be required




Paladin Airport Security Services Ltd. ("PASS") has been awarded the Airport Screening Services contract for both CATSA's Pacific Region and Prairies Region, commencing April 1, 2024.

The Paladin Difference starts with our team. We are committed to being Curious, Accountable, Respectful, and Exceptional, and making the world a safer and friendlier place because we CARE If this sounds like a team that you'd like to join, we want to meet you

Paladin Airport Security Services Ltd. (“PASS”) has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Airport Security Services Ltd. (“PASS”). is committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs. 

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