Ticket & Product Sales Agent

2 months ago


Whistler, Canada Vail Resorts Full time

Job Summary:

The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and child care. As a member of this team, you are part of the guest experience and the face of Vail Resorts

Job Specifications: 

Wage: $20.00 / hour Shift & Schedule Availability: Full & Part Time Hours Available

Job Responsibilities:

Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime  Communicate with guests via phone and email  Accurately and efficiently explain and process all resort products and services  Complete daily end of Shift pos/register audits  Be a part of a fun, professional, caring work environment  Ability to work in a faced paced environment while delivering exceptional experiences 

Job Requirements:

Ability to stand or sit for extended periods of time Able to work outside in a winter environment Comfortable working indoors for extended period of time  High School Diploma Ability to lift 25lbs  Must be able to communicate fluently in English  Ability to work weekends and holidays  Ability to maintain a professional presence in the workplace and adhere to our appearance standards 

A Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: 

Mountain Activities  Retail Rental operations  Food and Beverage Support  Ticket sales or scanning  Lift Operations  Base Area Operations 

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