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Product Sales Representative

2 months ago

Whistler, British Columbia, Canada Vail Resorts Full time

At Vail Resorts, we are dedicated to delivering exceptional guest experiences through our resort services.

Job Overview

We are seeking an experienced Product Sales Representative to join our team in creating unforgettable adventures for our guests. In this role, you will play a key part in facilitating the sale of our resort attractions and services.

About the Role

  • Housing: May Be Available
  • Estimated Salary Range: $22.00 - $28.43 / hour
  • Shift & Schedule Availability: Full Time
  • Skill Level: Advanced

Key Responsibilities

  1. Provide information and facilitate the sale of resort attractions and services including fulfillment and delivery
  2. Utilize POS system to create or update customer profile records, process discounts and payments, administer exchanges and returns, provide change and receipts
  3. Complete POS audits daily and at the end of shift
  4. Communicate professionally by phone, email, and in person with travel partners, properties, tour operations corporate visitors, guests, and other groups
  5. Maintain up-to-date knowledge on resort products, policies, and operations to meet the needs of guests, coordinating with other departments as necessary
  6. Maintain a clean, well-stocked, and organized workstation
  7. Other duties as assigned

Requirements

  • High School Diploma or GED Equivalent
  • Experience working in customer service or ticket sales preferred
  • Flexibility to work both inside and outside with exposure to the elements
  • Must be able to communicate fluently in English
  • Ability to work a flexible schedule including nights, holidays, and weekends
  • Ability to stand or sit for extended periods of time
  • Ability to lift up to 25lbs