Application Support Specialist

2 months ago


Ottawa, Canada MNP Full time

Job Details

Description

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. 

Make an impact to our client focused teams as an Applicant Support Specialist. This diverse team of specialists work as trusted advisors to support and utilize MNP’s accounting technologies that enable primarily French speaking team members to work efficiently and effectively.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices. 

Responsibilities

Provide assistance to internal users on various applications for working papers, bookkeeping (desktop and cloud products), tax preparation, and in house custom templates for financial statements Assess requests and determine root cause of issues Understand functionality from a user perspective of accounting products used for preparation of files and client deliverables Develop an understanding of all components of MNP’s CaseWare templates Identify and trouble shoot application problems leveraging your accounting and technology knowledge and communicate those to the development team Escalate enquires in a timely manner to the development team for fixes, or to internal subject matter experts for issues requiring clarification Contact third party vendors when appropriate to request more assistance or report issues with functionality Document resolutions and workarounds in the knowledge base Build trust with internal users by regularly demonstrating a high level of expertise and professionalism Develop a thorough understanding of MNP’s services, businesses, and industry Contribute to the development of new ideas and approaches to improve work processes

Skills and Experience

Post secondary education in accounting or at least 2 years of experience in a full cycle accounting role  Fluent in French (oral and written) with excellent communication skills Experience using accounting software such as QuickBooks, Sage, Xero, AgExpert, CaseWare or CaseView  Experience working in public accounting is considered an asset A passion for technology and desire to provide superior customer service

  • Ottawa, Canada Canadian Cancer Society Full time

    **Job Title**: Application Support Specialist **Work Model**: Hybrid Work Model | Permanent Full-Time **Salary Band**: 5 ($56,000 - $84,000 CAD) **WHY JOIN THE CANADIAN CANCER SOCIETY (CCS)?** The Canadian Cancer Society works tirelessly to save and improve lives. We raise funds to fuel the brightest minds in cancer research. We provide a compassionate...


  • Ottawa, Ontario, Canada University of Ottawa Full time

    Job Title: IT Business Applications SpecialistAt the University of Ottawa, we are seeking a highly skilled IT Business Applications Specialist to join our team. The successful candidate will have expertise in the application of information technology tools to support operational, tactical, and strategic level processes and decision making within an...


  • Ottawa, Canada Tech4Soft Consulting Full time

    **Job Overview** **Must have's** Secret level security clearance from GOC. Fluently bilingual in French and English. - Has experience with **Smartphone configuration, troubleshooting and support** - Has experience: **Providing support for office automation tools such as**: **a) Microsoft Word; and** **b) Microsoft Excel; and** **c) Microsoft PowerPoint;...


  • Ottawa, Canada Vocantas Full time

    About the Position Vocantas is looking for an experienced Application Deployment Specialist to join our team on a permanent basis. The ideal candidate will combine a true passion for technology with a deep desire to ensure that customers always come first. Among the Application Deployment Specialist duties will be to evaluate, plan, install,...


  • Ottawa, Ontario, Canada University of Ottawa Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at the University of Ottawa. In this role, you will be responsible for providing technical expertise and high-level support on the usage of faculty applications to students, faculty, and administrative users.Provide troubleshooting, expertise, advice, and high-level...


  • Ottawa, Ontario, Canada Telesat Full time

    Job Title:Application Configuration SpecialistDescription:We are seeking a skilled Application Configuration Specialist to join our team at Telesat. In this role, you will be responsible for ensuring the optimal utilization of COTS and custom software systems by providing configuration enhancements, support, and training, as well as quality assurance.Main...


  • Ottawa, Canada Versaterm Full time

    Who We Are For more than 45 years, Versaterm Public Safety has defined the future of public safety software, delivering success to agencies, large and small, with an end-to-end ecosystem of solutions from community engagement to case closure. Versaterm’s dedication to public safety is demonstrated by an unwavering commitment to customer satisfaction,...


  • Ottawa, Canada Taggart Group of Companies Full time

    Job Title: Application and Training Specialist Reports to: IT Manager, Applications Company: The Taggart Group of Companies Work Description The Application and Training Specialist is responsible for delivering nd and rd tier user support and facilitating applications training to The Taggart Group of Companies' internal staff on corporate systems. The...


  • Ottawa, Canada Pinnacle Support Full time

    We are looking for highly experienced and motivated Youth Workers to join our team. As a Youth Worker, you will be responsible for providing support to vulnerable youth and assisting them in achieving their goals. To be eligible for this role, applicants must possess a completed degree relevant to the field, such as Child & Youth Worker, Psychology, Social...


  • Ottawa, Canada Telesat Full time

    Our Purpose Core Values Life at Telesat Benefits Early Career Menu Jobs List Our Purpose Core Values Life at Telesat Benefits Early Career Return to Jobs List Application Configuration Specialist Telesat (NASDAQ and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications...


  • Ottawa, Ontario, Canada Telesat Full time

    About the RoleWe are seeking a highly skilled Application Configuration Specialist to join our team at Telesat. As a key member of our Space and Network Engineering - IT department, you will play a critical role in ensuring the optimal utilization of our COTS and custom software systems.Main ResponsibilitiesGather and analyze business requirements to...


  • Ottawa, Canada Versaterm Full time

    **The Company** As a result of significant growth, we are looking for top-notch professionals to join us during this exciting time. Our clients rely on us to provide exceptional 24/7 support, and we depend on a team of top-notch professionals who are dedicated to client service excellence. **The Role** The Sr. Marketing Applications Specialist will assume...


  • Ottawa, Ontario, Canada Home and Community Care Support Services Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Home and Community Care Support Services in Cornwall. As a key member of our intake team, you will provide administrative support to ensure the efficient delivery of patient-centered care.


  • Ottawa, Ontario, Canada Vocantas Full time

    About the RoleVocantas seeks an experienced Technical Application Specialist to deploy, configure and maintain complex web and telephony applications. The ideal candidate will combine technical expertise with excellent customer relations skills.Main ResponsibilitiesEvaluate and plan the deployment of cloud-based and premise-based software componentsInstall,...


  • Ottawa, Canada Nanometrics Inc Full time

    **Working Title**: Cloud Application Specialist**Reports to**: Director IT Solutions**Based in**: Ottawa, ON**Term**: Contract (12 months)**About Us**: **About You**: You are a talented IT professional with a proven track record, you bring the skills and experience for bridging the gap between an organization's business needs and its cloud computing...


  • Ottawa, Canada Google Full time

    **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 7 years of experience as a Technical Sales Specialist in a cloud computing environment or a customer-facing role. **Preferred qualifications**: - Advanced degree in Computer Science, Engineering, Mathematics, or a related technical field. - Experience in large-scale...


  • Ottawa, Canada Versaterm Full time

    **Who We Are** For more than 40 years, Versaterm Public Safety has defined the future of public safety software, delivering success to agencies, large and small, with an end-to-end ecosystem of solutions from community engagement to case closure. Versaterm’s dedication to public safety is demonstrated by an unwavering commitment to customer satisfaction,...


  • Ottawa, Canada Lawlor Therapy Support Services Full time

    Lawlor Therapy Support Services Inc. is seeking dynamic, positive, and creative Child and Youth Workers, Behavioral Specialists, Developmental Support Workers, Educational Assistants, or those with a degree/diploma in a related field or currently enrolled in a related program to join our team. Our Behavior Intervention Workers/Academic Remediation...


  • Ottawa, Canada Promaxis Systems Inc. Full time

    **Senior Computer Application Support**(Reference: P - SXE)Our Federal Government client is looking for a Senior Computer Application Support in Ottawa, ON (National Capital Region). The following qualifications are required: *** **Job** **Description**:DEA requires the services of a Senior Computer Application Support Consultant to address the resource...


  • Ottawa, Canada Eperformance Inc. Full time

    Welcome to the world of cutting-edge technology and business transformation! As you embark on a journey with our company specializing in **Microsoft Power Platform** projects, you are entering a realm where innovation meets efficiency, and where solutions are crafted to empower organizations on their path to digital excellence. As you join our talented and...