Solutions Consultant

4 months ago

Ottawa, Canada N-able Full time

Solutions Consultant

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JOB_DESCRIPTION.SHARE.HTML Ottawa, Canada Sales 19127

Job Description

Why N-able

IT doesn’t get better than this N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. Join a team where you can make a difference

Please note this is a hybrid role, therefore office attendance at the Ottawa Collaboration Hub is required. 


What You'll Do

Provide expert level technical advice and guidance to assigned partners, ensuring they are realizing the value of their investment in N-able products. Manage customer requirements and provide technical assistance throughout the customer journey Provide account reviews and Q&A sessions focusing on N-Able’s strengths and capabilities to derive value from products Perform competitive analyses and market research to understand competitor strengths/ capabilities Work with Partners to assess and address technical requirements and increase feature consumption and adoption Offer design and configuration best practices when deploying N-Able Disaster Recovery products to their networks Exercise problem identification, troubleshooting, and resolution with our champions Deliver product training to both Partners and support teams Assist partners with product migrations/standardizations and in working with APIs
What You'll Bring

Previous Experience in a technical role Experience with Backup and Disaster Recovery tools and process Experience supporting backup tools Continuity planning Virtualization and OS, cloud or on-prem backup tools Have worked for or with an MSP previously, sold to an MSP Ability to effectively convey product messaging and value proposition through technical demonstrations, trade show demonstrations, and onsite training engagements Strong communication, presentation, and client management skills Ability to demonstrate planning, organizing and implementation skills which allow the successful completion of a project by a specific due date Thrive in dynamic quickly growing environment, exercising nimble and autonomy Potential to travel up to 5-10% of the time, once it is safe to do so
Purple Perks

Medical, dental and vision – for employee, partner, and children Generous PTO and observed holidays 2 Paid VoluNteer Days per year Retirement Savings Plan Employee Stock Purchase Program Free Lunch 2x per week at Collaboration Hubs On-site gym access at select Collaboration Hubs / Discounted gym access for Canadian Collaboration Hubs FuN-raising opportunities as part of our giving program  N-ablite Learning – custom learning experience as part of our investment in you 

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