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Senior Operations Agent

2 months ago

Shawinigan, Canada National Bank Full time
Attendance On-Site Job Number 22533 Category Support Status: Temporary 12 months Type of Contract Temporary Number of months 12 months Schedule: Part-Time 30 hours Full Time / Part Time? Part-Time Number of Hours 30 Posting date 10-Sep-2024 Location: Shawinigan, Quebec City Shawinigan Province/State Quebec Area of Interest: Operations

A career as an Operations Agent at National Bank, you will capitalize on your ability to work in synergy with clients and your colleagues. In this role, you will support members of your team by carrying out administrative tasks in accordance with Bank policies, standards, and procedures.

Your job:

Warmly welcome clients to the branch and direct them to the right resource person . Provide top-quality customer service in person, on the phone, and via email. Help the assistant or branch assistant, as needed. Make daily bank deposits and submit accounts payable. Carry out daily administrative activities (mail, distribute and file documents, order supplies, manage conference room reservations, etc.).

Your team:

National Bank Financial – Wealth Management is the fifth largest mutual funds brokerage firm in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches. You will report to the Regional Manager and work closely with a team of investment advisors.

We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer a hybrid (remote and in the office) work model, work schedule arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you.

Prerequisites:

College diploma in Administration or a related field and 1 year of relevant experience Experience working in financial services, an asset Have completed, or will work toward completing, the Canadian Securities Course after being hired, desirableGood knowledge of Microsoft Office (Excel, Word, and Outlook) Excellent organizational and priority management skills Self-starter with initiative and attention to detail Languages: French

Skills

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Communication Diversity & Inclusion Empathy Initiative Learning Agility Resiliency Teamwork

Your benefits

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In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
Health and wellness program, including many optionsFlexible group insuranceGenerous pension planEmployee Share Ownership PlanEmployee and Family Assistance ProgramPreferential banking servicesOpportunities to get involved in community initiativesTelemedicine serviceVirtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first:

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We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We want to offer an accessible, barrier-free workplace to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates What can you bring to our team?Come live your ambitions with us Une carrière en tant que ConseillerAs a Senior Legal Advisor in the Legal