Business Analyst, Operations Support and Analytics
2 weeks ago
What you’ll do
The Operations Support & Analytics Team supports the efficient and effective movement of freight throughout CTC’s delivery network. This support is provided in a number of forms, including research and data analysis, process improvement projects, carrier rate / contract negotiations support and reporting. The team works closely with the Canadian Dispatch and Carrier Support Team, Direct Ship, Fleet Services, the Transportation Development & Support Team and the Visibility Team, but also has frequent involvement with Planning, Logistics, Distribution, International Transportation, Marketing, Finance and IT.
Perform in depth analysis of data, turn large sets of data into meaningful information, and develop viable conclusions within the framework of the project.
Obtain project relevant information from internal and external sources.
Interpret the analysis result and present findings to leadership.
Document processes and develop Standard Operating Procedure and training material.
Run and validate reports to gather shipment and forecast data from various sources.
Process improvement / automation, current process mapping, determine alternative methods, create simulation models to test alternatives and make recommendations.
On board and manage co-op students to assist team in daily / weekly / monthly reporting , and report development
Who you are
Exceptional communication skills with the confidence and passion to share knowledge
Creative thinker who is observant to seek new opportunities and perceptive to abstract ideas
Goal driven individual to seek out continuous improvement opportunities
The ability to take a collaborate approach to build strong relationships and have positive team experiences
Flexible and dynamic individual who is able to adjust and prioritize accordingly to adapt to business demands and requirements
Solid foundation of relevant technical skills
Demonstrates behaviors of transparency, accountability agility and learning from others that will support your success
What you bring
A University degree in a relevant discipline such as Industrial Engineering, Business Administration, Statics or Applied Math
Advanced user of standard desktop tools including MS Word, MS Excel, MS PowerPoint, MS Access, MS Project, and Visio
Familiar with data Analytics /Optimization, Reporting & Visualization tools i.e. advanced Excel , access, Power Bi , Python etc.,)
Exceptional analytical, problem solving, planning and organizational skills combined with creative thinking
Skilled at managing multiple tasks, setting, and tracking own milestones, and meeting deadlines
Excellent interpersonal, presentation and communications skills with strong written, spoken communication and presentation skills
Familiarity with project management, process analysis, and continuous improvement methodologies
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