Host / Hostess

2 months ago

Kelowna, Canada SSP Group Full time

Job Description

$17.40 / hour Comprehensive Benefit Package and RRSP Matching for Full-Time employees Employee Meal Plan Free Employee Parking

Our restaurant portfolio in the Kelowna International Airport includes: White Spot, Subway, Tim Hortons, and retail stores. 

At SSP, our Host/Hostess position is often the first face our guests see when they enter our restaurant. Our Hosts/Hostesses are experts at several things:

Making our guests feel at home from the moment they walk in Having warm, friendly smiles Respecting our customers Ability to answer questions about our restaurant and the airport

If you're looking for a place where you will meet hundreds of new people daily and make them feel welcome, come check us out We have a unique work environment that you'll only experience at SSP America


Here are some things you can expect as a Host/Hostess:

Greet all guests in a courteous and professional manner and escort them to their table Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server) Assist guests with children and special needs, as required Present menus, answer questions and offer suggestions regarding food and service Inform servers and management of special needs and/or potential problems with guests Clear and reset counters or tables at conclusion of each course Ensure complete guest satisfaction Thank guests for their patronage upon exiting the restaurant


Skills and Requirements:

Making our guests feel at home from the moment they walk in Having warm, friendly smiles 6 months' experience working in retail or food service environment High school diploma preferred Verbal and written communication Ability to read, speak, and understand the English language in order to communicate with guests and take orders Experience in dealing with problems involving customer service Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc. Food handlers permit as required by law

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

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