Clerical Trainer, Oncology Clinic

4 weeks ago

Victoria, Canada PHSA Full time

Clerical Trainer, Oncology Clinic

BC Cancer

Victoria, BC

The Clerical Trainer provides support in determining, developing, evaluating and implementing high quality interactive training and orientation programs for clerical staff, including staff new to the organization and training on new system functionality and changes to workflows and practices. The Clerical Trainer provides training and orientation using adult education/teaching skills and principles to support effective learning environments for clerical staff and/or students. This role creates, maintains and updates learning resources and documentation for the delivery of training activities by using a variety of teaching modalities and established software applications, such as Microsoft Word, Excel and Powerpoint. Performs clerical functions as needed.


What you’ll do

Provide orientation and training activities to clerical staff by methods such as utilizing training materials and resources, conducting formal presentations and demonstrations or one-on-one training on client support services, new organizational initiatives, system changes, and new/updated workflows, including sustainment strategies.  Collaborate with Manager/ Supervisor and interdisciplinary team members, such as Indigenous Health Navigators and clinical informatics and clinical teams, conducts learning needs analysis, determines training and orientation requirements for staff, provides input and support in development and delivery of orientation and training programs, prepares educational materials, and provides ongoing skills development to staff regarding clerical functions, processes, and workflows. Evaluate employee performance and provide input regarding staff development and/or training needs to Manager to support ongoing individual and/or group competency development. Assists Manager/ Supervisor in planning for long term staffing requirements. Schedule training session for clerical staff and/or students in collaboration with the department to determine appropriate time, frequency and duration and meet established timeframes for training. Maintain related training records. Provide ongoing support and mentoring to students and staff and participates in organizational initiatives by providing information and input to Manager to promote professionalism and best practice.

What you bring

Qualifications:

Grade 12, medical terminology and graduation from a recognized secretarial/clerical program such as Nursing Unit Clerk program or Medical Office Assistant Program. Four (4) years’ recent, related experience, including one (1) year experience in a training role or an equivalent combination of education, training and experience.

You have:

Ability to keyboard at 50 wpm. Communicate effectively both verbally and in writing. Ability to deal with others effectively. Ability to organize work Operate related equipment. Ability to carry out duties of the position. Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019). Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees. Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles. Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources. Annual statutory holidays (13) with generous vacation entitlement and accruement. PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position). Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

 provides comprehensive cancer control for the people of British Columbia.

BC Cancer program is part of the Provincial Health Services Authority (PHSA).

() plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: 

PHSA and BC Cancer are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

  • Clerical Trainer, Oncology Clinic Victoria

    3 weeks ago

    Victoria, Canada BC Cancer Full time

    Clerical Trainer, Oncology Clinic BC Cancer Victoria, BC What you'll do Provide orientation and training activities to clerical staff by methods such as utilizing training materials and resources, conducting formal presentations and demonstrations or one-on-one training on client support services, new organizational initiatives, system changes, and...

  • Clerical Trainer, Oncology Clinic Victoria

    2 weeks ago

    Victoria, British Columbia, Canada BC Cancer Full time

    Clerical Trainer, Oncology ClinicBC CancerVictoria, BCWhat you'll doProvide orientation and training activities to clerical staff by methods such as utilizing training materials and resources, conducting formal presentations and demonstrations or one-on-one training on client support services, new organizational initiatives, system changes, and new/updated...

  • Clerical Trainer, Oncology Clinic

    3 weeks ago

    Victoria, Canada PHSA Full time

    **Clerical Trainer, Oncology Clinic** BC Cancer Victoria, BC **What you’ll do** - Provide orientation and training activities to clerical staff by methods such as utilizing training materials and resources, conducting formal presentations and demonstrations or one-on-one training on client support services, new organizational initiatives, system...

  • Unit Clerk, Oncology Clinic Victoria

    2 weeks ago

    Victoria, Canada BC Cancer Full time

    Unit Clerk, Oncology Clinic BC Cancer Victoria, BC Interested in learning more about Clerical Careers at BC Cancer? Join us for our virtual information session on April 30 at 5:00 p.m. (PDT). Whether you're a Grade 12 or post-secondary student, have recently graduated, or an experienced Unit Clerk (Clerk 4) or Clerk Receptionist (Clerk 3), this session is...

  • Unit Clerk, Oncology Clinic Victoria

    2 weeks ago

    Victoria, British Columbia, Canada BC Cancer Full time

    Unit Clerk, Oncology ClinicBC CancerVictoria, BCInterested in learning more about Clerical Careers at BC Cancer? Join us for our virtual information session on April 30 at 5:00 p.m. (PDT). Whether you're a Grade 12 or post-secondary student, have recently graduated, or an experienced Unit Clerk (Clerk 4) or Clerk Receptionist (Clerk 3), this session is for...

  • Unit Clerk, Ambulatory Care

    2 weeks ago

    Victoria, Canada BC Cancer Full time

    Unit Clerk, Ambulatory Care - Oncology Clinic BC Cancer Victoria, BC Interested in learning more about Clerical Careers at BC Cancer? Join us for our virtual information session on April 30 at 5:00 p.m. (PDT). Whether you're a Grade 12 or post-secondary student, have recently graduated, or an experienced Unit Clerk (Clerk 4) or Clerk Receptionist (Clerk...

  • Unit Clerk, Ambulatory Care

    3 weeks ago

    Victoria, Canada PHSA Full time

    **Unit Clerk, Ambulatory Care - Oncology Clinic** BC Cancer Victoria, BC Interested in learning more about Clerical Careers at BC Cancer? Join us for our virtual information session on April 30 at 5:00 p.m. (PDT). Whether you're a Grade 12 or post-secondary student, have recently graduated, or an experienced Unit Clerk (Clerk 4) or Clerk Receptionist...

  • Unit Clerk, Oncology Clinic

    2 weeks ago

    Victoria, Canada PHSA Full time

    **Unit Clerk, Oncology Clinic** BC Cancer Victoria, BC Interested in learning more about Clerical Careers at BC Cancer? Join us for our virtual information session on April 30 at 5:00 p.m. (PDT). Whether you're a Grade 12 or post-secondary student, have recently graduated, or an experienced Unit Clerk (Clerk 4) or Clerk Receptionist (Clerk 3), this...

  • Clerk Receptionist, Oncology Clinic

    4 weeks ago

    Victoria, Canada PHSA Full time

    **Clerk Receptionist, Oncology Clinic** BC Cancer Victoria - The city of _ **_Victoria_**: - has a lot to offer! Visit Tourism Victoria to find out more _ - here_ - !_ The Clerk Receptionist performs a variety of clerical and reception functions including greeting and re-directing patients and visitors to the Centre, preparing patient appointment...

  • Clerk Receptionist, Oncology Clinic

    2 weeks ago

    Victoria, Canada PHSA Full time

    **Clerk Receptionist, Oncology Clinic** BC Cancer Victoria - The city of _ **_Victoria_**: - has a lot to offer! Visit Tourism Victoria to find out more _ - here_ - !_ The Clerk Receptionist performs a variety of clerical and reception functions including greeting and re-directing patients and visitors to the Centre, preparing patient appointment...

  • Clerk Receptionist, Oncology Clinic

    3 weeks ago

    Victoria, Canada PHSA Full time

    **Clerk Receptionist, Oncology Clinic** BC Cancer Victoria **_ As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021._** **Fun Facts About Victoria**: - Victoria is the capital city of the Canadian province of British Columbia, on the southern tip of Vancouver Island off...

  • Clinical Research Associate- Oncology

    2 weeks ago

    Victoria, British Columbia, Canada AstraZeneca Full time

    Clinical Research Associate (CRA) - Oncology12 Month Contract**Western Canada- field based work primarily in Alberta and British Columbia**At AstraZeneca (AZ), we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation - ultimately providing employees with the opportunity to work across teams,...

  • Unit Clerk, Oncology Clinic

    2 weeks ago

    Victoria, British Columbia, Canada PHSA Full time

    Unit Clerk, Oncology ClinicBC CancerVictoria, BCThe centres are fast paced with daytime hours, and tasks vary throughout each shift, collaborating with colleagues throughout different departments. Unit Clerks are valued members of the BC Cancer Centre teams, working in areas such as Systemic Therapy Program, Radiation Therapy Program, Radiation/Medical...

  • Clinical Research Associate- Oncology

    4 weeks ago

    Victoria, Canada AstraZeneca Full time

    **Clinical Research Associate (CRA) - Oncology** **12 Month Contract** **Western Canada - field based work primarily in Alberta and British Columbia** At AstraZeneca (AZ), we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation - ultimately providing employees with the opportunity to work...

  • General Practitioner in Oncology

    2 weeks ago

    Victoria, Canada BC Cancer Full time

    BC Cancer Regular, Full-Time (1.0 FTE) Victoria, BC Join one of the world's renowned cancer organizations. BC Cancer is looking for a General Practitioner in Oncology to join its team in beautiful Victoria. This site offers a full range of services in Medical Oncology, Radiation Oncology, Palliative Care, and support services such as Nutrition, Clinical...

  • Unit Clerk, Oncology Clinic

    3 weeks ago

    Victoria, Canada PHSA Full time

    **Unit Clerk, Oncology Clinic** BC Cancer Victoria, BC Interested in learning more about Clerical Careers at BC Cancer? Join us for our virtual information session on April 30 at 5:00 p.m. (PDT). Whether you're a Grade 12 or post-secondary student, have recently graduated, or an experienced Unit Clerk (Clerk 4) or Clerk Receptionist (Clerk 3), this...

  • Clerk Receptionist, Oncology Clinic

    7 days ago

    Victoria, Canada PHSA Full time

    **Clerk Receptionist, Oncology Clinic** BC Cancer Victoria, BC - The city of _**_Victoria_**_ has a lot to offer! Visit Tourism Victoria to find out more _here_!_ The Clerk Receptionist performs a variety of clerical and reception functions including greeting and re-directing patients and visitors to the Centre, preparing patient appointment packages,...

  • Clerk Receptionist, Oncology Clinic

    1 day ago

    Victoria, Canada PHSA Full time

    **Clerk Receptionist, Oncology Clinic** BC Cancer Victoria, BC The Clerk Receptionist performs a variety of clerical and reception functions including greeting and re-directing patients and visitors to the Centre, preparing patient appointment packages, performing data entry of patient demographic information and receiving and re-directing patient...

  • General Practitioner in Oncology

    2 weeks ago

    Victoria, British Columbia, Canada PHSA Full time

    General Practitioner in OncologyBC CancerRegular, Full-Time (1.0 FTE)Victoria, BCJoin one of the world's renowned cancer organizations. BC Cancer is looking for a General Practitioner in Oncology to join its team in beautiful Victoria. This site offers a full range of services in Medical Oncology, Radiation Oncology, Palliative Care, and support services...

  • Secretary, Op-oncology Clinic

    1 week ago

    Victoria, Canada PHSA Full time

    **Secretary, Op-Oncology Clinic** BC Cancer Victoria, BC In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this...