Clerical Trainer, Oncology Clinic Victoria

3 weeks ago

Victoria, Canada BC Cancer Full time

Clerical Trainer, Oncology Clinic

BC Cancer

Victoria, BC

What you'll do

Provide orientation and training activities to clerical staff by methods such as utilizing training materials and resources, conducting formal presentations and demonstrations or one-on-one training on client support services, new organizational initiatives, system changes, and new/updated workflows, including sustainment strategies.
Collaborate with Manager/ Supervisor and interdisciplinary team members, such as Indigenous Health Navigators and clinical informatics and clinical teams, conducts learning needs analysis, determines training and orientation requirements for staff, provides input and support in development and delivery of orientation and training programs, prepares educational materials, and provides ongoing skills development to staff regarding clerical functions, processes, and workflows.
Evaluate employee performance and provide input regarding staff development and/or training needs to Manager to support ongoing individual and/or group competency development. Assists Manager/ Supervisor in planning for long term staffing requirements.
Schedule training session for clerical staff and/or students in collaboration with the department to determine appropriate time, frequency and duration and meet established timeframes for training. Maintain related training records.
Provide ongoing support and mentoring to students and staff and participates in organizational initiatives by providing information and input to Manager to promote professionalism and best practice.

What you bring

**Qualifications**:
Grade 12, medical terminology and graduation from a recognized secretarial/clerical program such as Nursing Unit Clerk program or Medical Office Assistant Program.
Four (4) years' recent, related experience, including one (1) year experience in a training role or an equivalent combination of education, training and experience.

**You have**:
Ability to keyboard at 50 wpm.
Communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Ability to organize work
Operate related equipment.
Ability to carry out duties of the position.
Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (13) with generous vacation entitlement and accruement.
PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

**Job Type**: Two (2), Regular, Full-Time Opportunities
**Wage**: $32.35 per hour.
**Location**: 2410 Lee Avenue, Victoria, BC V8R 6V5

Applications will be accepted until position is filled.
**Hours of Work**: Monday-Friday; 0830-1630/0930-1730
**Requisition Number**: 163933E & 163935E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

BC Cancer provides comprehensive cancer control for the people of British Columbia.

BC Cancer program is part of the Provincial Health Services Authority (PHSA).

(PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

**Learn more about PHSA and our programs**: j

  • Clerical Trainer, Oncology Clinic Victoria

    2 weeks ago

    Victoria, British Columbia, Canada BC Cancer Full time

    Clerical Trainer, Oncology ClinicBC CancerVictoria, BCWhat you'll doProvide orientation and training activities to clerical staff by methods such as utilizing training materials and resources, conducting formal presentations and demonstrations or one-on-one training on client support services, new organizational initiatives, system changes, and new/updated...

  • Clerical Trainer, Oncology Clinic

    1 month ago

    Victoria, Canada PHSA Full time

    Clerical Trainer, Oncology Clinic BC Cancer Victoria, BC The Clerical Trainer provides support in determining, developing, evaluating and implementing high quality interactive training and orientation programs for clerical staff, including staff new to the organization and training on new system functionality and changes to workflows and practices. The...

  • Clerical Trainer, Oncology Clinic

    4 weeks ago

    Victoria, Canada PHSA Full time

    Clerical Trainer, Oncology Clinic BC Cancer Victoria, BC The Clerical Trainer provides support in determining, developing, evaluating and implementing high quality interactive training and orientation programs for clerical staff, including staff new to the organization and training on new system functionality and changes to workflows and practices. The...

  • Clerical Trainer, Oncology Clinic

    3 weeks ago

    Victoria, Canada PHSA Full time

    **Clerical Trainer, Oncology Clinic** BC Cancer Victoria, BC **What you’ll do** - Provide orientation and training activities to clerical staff by methods such as utilizing training materials and resources, conducting formal presentations and demonstrations or one-on-one training on client support services, new organizational initiatives, system...

  • Unit Clerk, Oncology Clinic Victoria

    2 weeks ago

    Victoria, Canada BC Cancer Full time

    Unit Clerk, Oncology Clinic BC Cancer Victoria, BC Interested in learning more about Clerical Careers at BC Cancer? Join us for our virtual information session on April 30 at 5:00 p.m. (PDT). Whether you're a Grade 12 or post-secondary student, have recently graduated, or an experienced Unit Clerk (Clerk 4) or Clerk Receptionist (Clerk 3), this session is...

  • Unit Clerk, Oncology Clinic Victoria

    2 weeks ago

    Victoria, British Columbia, Canada BC Cancer Full time

    Unit Clerk, Oncology ClinicBC CancerVictoria, BCInterested in learning more about Clerical Careers at BC Cancer? Join us for our virtual information session on April 30 at 5:00 p.m. (PDT). Whether you're a Grade 12 or post-secondary student, have recently graduated, or an experienced Unit Clerk (Clerk 4) or Clerk Receptionist (Clerk 3), this session is for...

  • Unit Clerk, Oncology Clinic

    2 weeks ago

    Victoria, Canada PHSA Full time

    **Unit Clerk, Oncology Clinic** BC Cancer Victoria, BC Interested in learning more about Clerical Careers at BC Cancer? Join us for our virtual information session on April 30 at 5:00 p.m. (PDT). Whether you're a Grade 12 or post-secondary student, have recently graduated, or an experienced Unit Clerk (Clerk 4) or Clerk Receptionist (Clerk 3), this...

  • Unit Clerk, Oncology Clinic

    4 weeks ago

    Victoria, Canada PHSA Full time

    **Unit Clerk, Oncology Clinic** BC Cancer Victoria, BC As the first friendly face on the unit, you are regularly recognized by your colleagues for your genuine balance of keen observation skills, compassionate communications, and enviable organizational talent. You have a natural gift of managing the “day-to-day” while daring to imagine new processes...

  • Unit Clerk, Oncology Clinic

    2 weeks ago

    Victoria, Canada PHSA Full time

    **Unit Clerk, Oncology Clinic** BC Cancer Victoria, BC As the first friendly face on the unit, you are regularly recognized by your colleagues for your genuine balance of keen observation skills, compassionate communications, and enviable organizational talent. You have a natural gift of managing the “day-to-day” while daring to imagine new processes...

  • Unit Clerk, Oncology Clinic

    2 weeks ago

    Victoria, Canada PHSA Full time

    **Unit Clerk, Oncology Clinic** BC Cancer Victoria, BC As the first friendly face on the unit, you are regularly recognized by your colleagues for your genuine balance of keen observation skills, compassionate communications, and enviable organizational talent. You have a natural gift of managing the “day-to-day” while daring to imagine new processes...

  • Unit Clerk, Oncology Clinic Victoria

    4 weeks ago

    Victoria, British Columbia, Canada BC Cancer Full time

    Unit Clerk, Oncology ClinicBC CancerVictoria, BCAs the first friendly face on the unit, you are regularly recognized by your colleagues for your genuine balance of keen observation skills, compassionate communications, and enviable organizational talent. You have a natural gift of managing the "day-to-day" while daring to imagine new processes to streamline,...

  • Unit Clerk, Ambulatory Care

    2 weeks ago

    Victoria, Canada BC Cancer Full time

    Unit Clerk, Ambulatory Care - Oncology Clinic BC Cancer Victoria, BC Interested in learning more about Clerical Careers at BC Cancer? Join us for our virtual information session on April 30 at 5:00 p.m. (PDT). Whether you're a Grade 12 or post-secondary student, have recently graduated, or an experienced Unit Clerk (Clerk 4) or Clerk Receptionist (Clerk...

  • Clerk Receptionist, Oncology Clinic

    2 weeks ago

    Victoria, Canada PHSA Full time

    **Clerk Receptionist, Oncology Clinic** BC Cancer Victoria **_ As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021._** **Fun Facts About Victoria**: - Victoria is the capital city of the Canadian province of British Columbia, on the southern tip of Vancouver Island off...

  • Unit Clerk, Oncology Clinic

    3 weeks ago

    Victoria, Canada PHSA Full time

    **Unit Clerk, Oncology Clinic** BC Cancer Victoria, BC Interested in learning more about Clerical Careers at BC Cancer? Join us for our virtual information session on April 30 at 5:00 p.m. (PDT). Whether you're a Grade 12 or post-secondary student, have recently graduated, or an experienced Unit Clerk (Clerk 4) or Clerk Receptionist (Clerk 3), this...

  • General Practitioner in Oncology Victoria

    2 weeks ago

    Victoria, Canada BC Cancer Full time

    General Practitioner in Oncology BC Cancer Regular Full-time (1.0 FTE) Victoria, BC BC Cancer is committed to reducing the incidence of cancer, reducing the mortality from cancer, and improving the quality of life of those living with cancer. BC Cancer provides a comprehensive cancer care program for the people of British Columbia in partnership with...

  • Unit Clerk, Ambulatory Care

    3 weeks ago

    Victoria, Canada PHSA Full time

    **Unit Clerk, Ambulatory Care - Oncology Clinic** BC Cancer Victoria, BC Interested in learning more about Clerical Careers at BC Cancer? Join us for our virtual information session on April 30 at 5:00 p.m. (PDT). Whether you're a Grade 12 or post-secondary student, have recently graduated, or an experienced Unit Clerk (Clerk 4) or Clerk Receptionist...

  • General Practitioner in Oncology Victoria

    2 weeks ago

    Victoria, British Columbia, Canada BC Cancer Full time

    General Practitioner in OncologyBC CancerRegular Full-time (1.0 FTE)Victoria, BCBC Cancer is committed to reducing the incidence of cancer, reducing the mortality from cancer, and improving the quality of life of those living with cancer. BC Cancer provides a comprehensive cancer care program for the people of British Columbia in partnership with regional...

  • Unit Clerk, Oncology Chemo Victoria

    2 weeks ago

    Victoria, Canada BC Cancer Full time

    Unit Clerk, Oncology Chemo BC Cancer Victoria, BC As the first friendly face on the unit, you are regularly recognized by your colleagues for your genuine balance of keen observation skills, compassionate communications, and enviable organizational talent. You have a natural gift of managing the "day-to-day" while daring to imagine new processes to...

  • General Practitioner in Oncology

    1 month ago

    Victoria, Canada PHSA Full time

    General Practitioner in Oncology BC Cancer Regular, Full-Time FTE) Victoria, BC Join one of the world's renowned cancer organizations. BC Cancer is looking for a General Practitioner in Oncology to join its team in beautiful Victoria. This site offers a full range of services in Medical Oncology, Radiation Oncology, Palliative Care, and support...

  • General Practitioner in Oncology

    4 weeks ago

    Victoria, Canada PHSA Full time

    General Practitioner in Oncology BC Cancer Regular, Full-Time FTE) Victoria, BC Join one of the world's renowned cancer organizations. BC Cancer is looking for a General Practitioner in Oncology to join its team in beautiful Victoria. This site offers a full range of services in Medical Oncology, Radiation Oncology, Palliative Care, and support...