Surface Logistics Coordinator

3 weeks ago

Guelph, Canada Kintetsu World Express (HK) Ltd Full time

LOOKING FOR AN AMAZING CAREER OPPORTUNITY?

WITH CANADA’S FASTEST GROWING 3PL SERVICE PROVIDER, THERE’S NO LIMIT TO WHERE YOU CAN GO

Many of our most successful managers joined KWE in entry level or associate positions and with hard work, determination, and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, KWE can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today

 KWE IS CURRENTLY HIRING FOR A SURFACE LOGISTICS COORDINATOR

KWE is currently looking for a Surface Logistics Coordinator who is focused on delivering a world class customer service experience to our valued customers. As a member of our team, you will be responsible for smooth transactions by using KWE’s vast worldwide network for a designated client base. Our collaborative and diverse approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made KWE the envy of our competitors.

WHY KWE?

On-going training and development to ensure your success.A fast-paced, dynamic, and fun environment with a great team.A generous bonus program linked to company & individual success.Competitive and equitable compensation packages.Dental, Medical, vision, Life, dependent life, and critical illness insurance.Employee Assistance Program.Paid time off benefits.Defined Contribution Pension plan after 2 years with company contribution of 3 percent.Immediate RRSP eligibility.Flexible work arrangement 4 days onsite, 1 remote.

REQUIREMENTS

Formal Academic training in a related field of study from two-year college or technical school and six months to one- year related experience and/or training; or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before customers or employees of organization.
 Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Intermediate personal computer skills including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.

DETAILS OF THE JOB

Provide a first place of contact for Surface Logistic customer inquiries, concerns and complaints. Responsible for the smooth movement of assigned shipments including booking cost effective trailers, tracking the shipment, updating the “In Transit” shipments, closing and rating the shipments daily.Provide spot quotes for assigned customers and sales department as necessary and assist with new projects to ensure customer satisfaction.Assist Department employees in the generation of various weekly and monthly reports, including month end billing if necessary. Provide back up support within department during busy periods, vacations and unexpected employee absences.All Surface Logistic Agents must be available after hours for alternate weekly on-call duties.Participate in proactive team efforts to achieve departmental and company goals.Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or human resources.Perform all other job- related duties as required by management.

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