Operations Support Specialist
4 weeks ago
Otter Co-op is now accepting applications for a full-time Operations Support and Pricing Specialist for all Otter Co-op gas bar locations in Greater Vancouver, Fraser Valley, Okanagan and Thompson-Nicola.
Who we are:
Otter Co-op is a diverse and growing organization, serving the Lower Mainland, Fraser Valley and BC Interior since 1922. With over 100 years in business and over 1000 in our team, we are proud to be a locally owned and community minded member of the neighbourhoods we live, work and play in. We operate three food and pharmacy stores (including one with a fashion and hardware department), thirty-one Angry Otter liquor stores, two feed mills, two bulk petroleum facilities, the Angry Otter Tap & Forno and Brewery in North Vancouver, the Highwayman Pub in Abbotsford, the Highwayman Pub in South Surrey and twenty-five gas station/convenience stores. To learn more about who we are and how you can help bring our brand to life, visit us at .
What you’ll do:
• Maintaining store files, pricing programs, and assisting with store specials
• Help develop and implement training guidelines and detailed walkthroughs for procedures and processes.
• Train and assist employees on procedures, processes, and promotions.
• Help maintain, update, and utilize SharePoint.
• Ensure accuracy for file maintenance, changes, corrections, costing and margins for gas bar division.
• Uploading inventory, tobacco, and lottery documentation into SharePoint.
• Updating C-store inventory, costing, margins, and new SKU input into point of sale systems.
• Assisting with inputting and maintaining Min and Max levels for inventory stock levels.
• Support with inventory roll counts (input and helping stores stay on schedule).
• Monthly specials downloads, updates, changes, and support to advise buyers and managers for long buys.
• Maintain tracking spreadsheets with vendor marketing and advertising.
• Running sales statistics reports to provide cost analysis/profit and loss data by category.
• Maintain an order and product tracking document for core SKU’s.
• Support the process for price checking local competitors.
• Contribute to the Team in living the Corporate Values of Integrity, Community and Excellence.
• Perform other duties as assigned.
Why it matters:
Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.
Who you are:
• You are looking for a career in Retail Store Operations and:
• Experience as a gas bar Associate or retail experience is an asset.
• Experience with CRM and POS systems (Storepoint POS system an asset)
• Must be very accurate, detail orientated and able to work independently and as part of a team.
• Excellent communication, people, and customer service skills
• Must have solid basic math skills.
• Intermediate computer skills (including typing and MS office products – Word, Excel & Outlook)
• Motivation and ability to work in a busy work environment is required.
• Must be committed to a SAFE working environment.
• Able to perform physical job duties including lifting, pushing, and pulling up to 50 lbs.
• Must have reliable transportation to be able to travel to and between locations.
• Must have open availability to work up to 40 hours per week with a variety of shifts, 7 days a week generally between 8:00am and 6:00pm, however some shifts will be as early as 6:00am.
What’s in it for you:
Competitive Wages Annual bonus program for all eligible team members Comprehensive benefits package, including extended health, dental, vision, disability & life insurance Employer matched pension plan Team discount on Gas, Liquor, Food, Fashion, Hardware, Feed & Restaurant purchases Co-op Membership with an annual dividend payment on qualified purchases Education Assistance Program Learning opportunities to grow and develop and to foster a culture of teamwork and innovationOtter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence. We embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.
All successful candidates will be required to undergo a background check.
We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.
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keywords: liquor, sales, retail, wholesale, customer service, office associate, administration, admin assistant, data entry, clerk, coordinator, office clerk, accounts receivable, accounts payable, support, fast paced, POS systems, CRM, serving it right, beer, wine, spirits, brand ambassador, merchandiser, Sommelier, Prud'homme, Cicerone, WSET, winery, brewery, training, back end systems, inventory, operations, wine tasting, tasting events
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