Assistant Manager, Security Operation

3 weeks ago


Durham, Canada LCBO Full time

About the Role

Oversee security personnel operations while maintaining flexible work hours in a 24-7-365 work environment ensuring fluid operations for the Central Alarm Monitoring Station (CAMS) and the Durham RSC site. Supervise the services provided by LCBO Facilities Protection Officers (Bargaining Unit) in a 24-7 operation, ensuring training, development, counselling and motivation, conduct performance reviews, identify discipline issues and take disciplinary action, handle grievances, apply the collective agreement as required, maintain attendance and overtime records, occurrence reports, shift and vacation schedules, reviews, maintenance of daily security logs, and ensure the reporting of incidents electronically through the Incident Reporting System. Monitor and maintain daily security operations meeting the needs of the facility and ensure safe and secure work environment for all who attend the site. Oversee the delivery of contracted security guard services for Durham RSC and support the manager in providing contracted services at all RSCs and DCs, ensuring contract compliance, daily reporting, post order compliance, and maintenance of site safety and security policies. Oversee the monitoring all alarm systems, security, and equipment through the use of panels, passwords, printouts and manual shunts, CCTV etc. and develop proficiency in the daily operations. Screening all visitors and callers and relaying general information to appropriate departments. Ensure all visitors are provided with required identification tags.

About You

Post-Secondary Certificate in Security Administration/Police Foundations or equivalent. 5 years’ experience in public or private Security industry in a logistics environment. Working knowledge of applicable legislation including the C.C.C., Trespass to Property Act, OHSA. Knowledge of Logistics business and the Regulatory Environment, understanding of resource protection measures, distribution security and premises protection. Solid knowledge of Use of Force principals, privacy legislation, Criminal code, Provincial statues, superior verbal, and written communications. Supervision of staff in a unionized environment and a sound understanding of labour relations CAMS – monitoring station operations. Experience using computers and software including MS Word, Outlook, and computer data entry. Familiarity with Security Monitoring Equipment such as CCTV and alarm panels First Aid and CPR – Valid certification

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.

Work Hours:

36.25

Union / Non-Union:

Non-Union

Job Posting End Date:

May 23, 2024

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.


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