Personal Support Manager

4 weeks ago

Durham, Canada SE Health Full time

***:
As a Personal Services Manager (RPN - Registered Practical Nurse), you will oversee the delivery of client care for a community PSW team in the Central East and the surrounding area. You will ensure high-quality care is delivered by engaged and experienced PSWs. You will manage client, employee, and operational metrics to ensure team performance. You will support the team by drawing from the practical experience you will bring, grounded in previous leadership/management roles with strong clinical, customer service, and technical skills..

**RESPONSIBILITIES and ACCOUNTABILITIES**:
**Operational Results**
- Provide leadership and engage the staff to achieve or exceed performance targets.
- Maximize team performance through the effective and efficient utilization of resources.
- Promote engagement with SE’s private pay business, as appropriate for client circumstance
- Utilize projections in determining and forecasting resource needs.
- Implement communication strategies to promote a shared vision and collaborative working relationships.
- Engage with and support special projects or new programs as required.

**People Management and Team Development**
- Regularly evaluate performance and ensure the development of PSW skills and competencies required to achieve Saint Elizabeth’s vision and strategies.
- Coach and manage employees with performance issues and consult appropriately with Human Resources.
- Interview, select, hire and onboard/orient new employees.
- Follow employee relations/labour relations processes and relevant policies and procedures.
- Facilitate and maintain team development, by providing opportunities to support staff education.
- Ensure compliance with all legislative requirements (Employment Standards, WSIB, Health & Safety legislation, etc.).

**Quality Service Delivery**:

- Conduct complaint and incident investigations relating to client/employee issues and develop appropriate risk management action plans as appropriate.
- Respond to client feedback and service inquires in a responsive and timely manner.
- Ensure client care plans are appropriate and executed consistently by the PSW team; support follow-up visits in the client home at regular intervals
- Communicate with staff and stakeholders in an effective and timely manner
- Take appropriate action to understand and meet client needs and preclude refusals of client service

**REQUIREMENTS**:

- A regulated health care professional RPN ( Registered Practical Nurse), holding a current professional license, in good standing, to practice in Ontario
- Bachelor’s degree or diploma is required.
- Minimum 1-year leadership/management is preferred. For internal Saint Elizabeth employees, we would be looking for minimum 1-2 years’ experience in a leadership capacity.
- A minimum of six (6) months of community nursing experience preferred.
- Demonstrated Saint Elizabeth’s values and core leadership competencies.
- Excellent interpersonal and verbal/written communication skills.
- Ability to work independently and as part of a team.
- Thrives in a fast-paced environment, with multiple competing priorities.
- Outcome-oriented and able to achieve desired results.
- Sound understanding of documentation standards.
- Demonstrated leadership skills.
- Excellent computer skills/knowledge and familiarity with scheduling systems
- Ability to work in an on-call after hours rotation
- A vehicle and valid driver’s license - and ability to travel for meetings.
- Current CPR certificate
- Willing and able to provide care for our clients, if required.
- Performance management experience is preferred.

**About SE Health**

At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.

Please note that due to the unprecedented circumstance of the Global Pandemic and the resultant public health crisis; and in the interest of the health and safety of our patients/clients, employees, and greater good of public health, **SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19.** Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose

  • Personal Care Assistant

    4 weeks ago

    Durham, Canada Relieve-Me Home Support Services Full time

    **Responsibilities**: - Ensure clients receive their medication on time - Support clients who can't move on their own - Help clients dress, bathe, eat etc. (personal care routines) - Assist clients with physical therapy exercises - Cook meals according to the customer's restrictions - Help customers with their shopping - Do necessary housekeeping to...

  • Nursing Manager

    3 weeks ago

    Durham, Canada SE Health Full time

    ***: As a Nursing Manager, you will oversee the delivery of client care for our visiting nursing team in our Service Delivery Centre and Remotely (hybrid position). You will ensure high-quality clinical care is delivered by engaged and experienced nurses, covering the Central East **Durham **region. You will manage client, employee, and operational metrics...

  • Nursing Manager

    4 weeks ago

    Durham, Canada Saint Elizabeth Health Care Full time

    POSITION SUMMARY: As a Nursing Manager, you will oversee the delivery of client care for our visiting nursing team in our Service Delivery Centre and Remotely (hybrid position). You will ensure high-quality clinical care is delivered by engaged and experienced nurses, covering the Central East Durham region. You will manage client, employee, and operational...

  • Regional Sales Manager

    4 weeks ago

    Durham, Canada ID Technology (Canada) Corp Full time

    As a Regional Sales Manager you will be contributing to the success of the company by developing, maintaining, and growing our customer relationships to achieve targeted sales goals. This position is home-based and will travel extensively throughout the Toronto East End, or Montreal, Quebec region. You will manage a team of Area Sales Managers and provide...

  • Project Manager

    4 weeks ago

    Durham, Canada Integricon Property Restoration and Construction Group Inc. Full time

    Join a growing company with opportunity for advancement. Integricon Property Restoration and Construction Group Inc: - a leading property restoration and construction company in Alberta & southern Ontario - provides emergency mitigation, restoration and general construction services to properties affected by floods, fires, or other property damage - on the...

  • Program Manager

    4 weeks ago

    Durham, Canada Lakeridge Health Full time

    **LAKERIDGE HEALTH** PROGRAM MANAGER DURHAM MENTAL HEALTH SERVICES FULL TIME SALARY: $33.96 - $42.44 per hour UNEX - 2300000564 This vacancy is open to all qualiied applicants commencing March 24, 2023 and closing at 11:59pm on April 2, 2023. DUTIES AND RESPONSIBILITIES: The Program Manager will be responsible for the operation and management of...

  • Community Connector/support Provider

    5 days ago

    Durham Region, Canada respiteservices.com Durham Full time

    The Community Helpers for Active Participation (CHAP) Worker Registry is a databank of support providers who operate as “Independent Support Providers". This is not an agency position. CHAP Support Providers have a range of skills and qualifications and want to make a difference in the lives of others. The benefits of being a CHAP support provider...

  • Warehouse Manager

    5 days ago

    Durham, Canada Sinoboom North America, LLC Full time

    Fast-growing MEWPs (Mobile Elevating Work Platforms) company, SinoBoom, is offering an exciting immediate full-time job opportunity as a **Warehouse Manager**. We are looking for a hardworking and detail-oriented individual to join our team as a Loading/Unloading Warehouse Paperwork Processor. In this role, you will be responsible for managing and...

  • Community Connector/support Provider

    5 days ago

    Durham Region, Canada respiteservices.com Durham Full time

    The Community Helpers for Active Participation (CHAP) Worker Registry is a databank of support providers who operate as “Independent Support Providers". This is not an agency position. CHAP Support Providers have a range of skills and qualifications and want to make a difference in the lives of others. The benefits of being a CHAP support provider...

  • Crisis Secondary

    6 days ago

    Durham, Canada Lakeridge Health Full time

    **OPSEU** Crisis Secondary - Relief Crisis & Case Management Casual Part Time Beds - Ajax Durham Mental Health Services Days, Evenings, Nights, Weekends - 8 Hour Shifts (Subject to Change) Lakeridge Health Durham Mental Health Services Salary $27.910 - $29.010 per hour OPSEU - 2400000372 Duties and Responsibilites: Work with clients in their home,...

  • Crisis Secondary

    4 weeks ago

    Durham, Canada Lakeridge Health Full time

    **OPSEU** Crisis Secondary - Relief Crisis & Case Management x5 Casual Part Time Beds - Ajax Durham Mental Health Services Days, Evenings, Nights, Weekends - 8 Hour Shifts (Subject to Change) Lakeridge Health DMHS Salary $27.910 - $29.010 per hour OPSEU - 2400000751-2400000755 This position is open to all qualified OPSEU staff throughout Lakeridge...

  • Project Scheduler

    4 days ago

    Durham, Canada E.S. Fox Limited Full time

    **ABOUT US**: Since 1934, E.S. Fox Limited (ESFL) has set the standard for Safety and Quality Assurance. With over 3 million person-hours annually, we self-perform Structural, Mechanical, Electrical, Sheet Metal and Refrigeration services. E.S. Fox Nuclear Services have been providing fabrication and construction services to OPG and Bruce Power generating...

  • Assistant Manager, Security Operation

    1 week ago

    Durham, Canada LCBO Full time

    About the Role Oversee security personnel operations while maintaining flexible work hours in a 24-7-365 work environment ensuring fluid operations for the Central Alarm Monitoring Station (CAMS) and the Durham RSC site. Supervise the services provided by LCBO Facilities Protection Officers (Bargaining Unit) in a 24-7 operation, ensuring training,...

  • Business Banking Associate

    4 weeks ago

    Durham, Canada Northern Credit Union Full time

    Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across our footprint. Northern is committed to making a difference in members lives by providing them tools to achieve their financial goals. As a key player in the financial...

  • Youth Liaison Worker

    4 weeks ago

    Durham, Canada Day Communications for Durham District School Board Full time

    **Job Code**: 3429992 **Closing Date**: Mar 10, 2023 4:30 PM EST **Employer**: **Durham District School Board** **Posted on**: Feb 24, 2023 **Job Type**: Contract / term **Job Category**: Management & Professionals **Open To**: Management & Professionals Teachers, Principals & Superintendents ECE, EA and Support Staff **Openings**: 1 - **Mandatory...

  • Member Experience Representative

    4 days ago

    Durham, Canada Northern Credit Union Full time

    Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across our footprint. Northern is committed to making a difference in members lives by providing them tools to achieve their financial goals. As a key player in the financial...

  • Community Mental Health Worker

    2 days ago

    Durham, Canada Lakeridge Health Full time

    **OPSEU** Community Mental Health Worker Temporary Full Time (18 months) Case Management Durham Mental Health Services Days - 8 Hour Shifts (Subject to Change) Lakeridge Health DMHS Salary $32.710 - $35.430 per hour OPSEU - 2400001028 DUTIES AND RESPONSIBILITES: Staff will support individuals with a Developmental Disability and mental health needs and /or...

  • Oracle Payroll Lead

    4 weeks ago

    Durham, Canada TalentVault Full time

    Oracle Payroll Certified Lead - ContractHybrid Role - Ideally able to be on site once every 6-8 weeks only. Will consider Full Remote for the right candidate.Top 5 Systems IntegratorStart Date - May 1, 2024End Date March 7, 2025Must reside in CANADAExperience as an Oracle Payroll Cloud for Canada module lead on multiple engagements.Ability to lead a payroll...

  • Health and Safety Advisor

    4 weeks ago

    Durham, Canada Green Infrastructure Partners Inc. Full time

    **Our purpose** At Green Infrastructure Partners (GIP), our people are second to none. The work we do impacts lives. It impacts our schools and neighborhoods and shapes our communities and cities. We are one of Canada’s largest and fastest-growing construction companies. Every day our people are designing, delivering, and maintaining infrastructure for...

  • Experienced Commercial Cleaning Professional

    4 weeks ago

    Durham, Canada Servicemaster Clean of Durham Full time

    **Responsibilities**: - Perform a variety of cleaning tasks, including vacuuming, dusting, mopping, and trash removal - Strip, wax, and maintain floors to a high standard of cleanliness - Clean and maintain carpets, including spot cleaning and deep cleaning as needed - Operate and maintain cleaning equipment and machinery - Perform high dusting using...