Educator

7 months ago


Calgary, Canada Kit and Ace Full time

As theEducator you are responsible to provide our guests with a world-class experience in the areas of product and culture. You are able to speak authentically about who we are, and how to use our product. You love design. You value integrity. You don’t take yourself too seriously.

Responsibilities: Successfully communicates special features, benefits, fabric properties, usage, and best care instructionsContribute to the achievement of daily shop sales targetsMaintain knowledge of in-shop stock availability on the sales floor and in backroomsActively maintain shop appearance, keeping merchandise stocked and organized, while ensuring that the shop is clean and well presentedReceives and processes stock from warehouse (Boxes can weigh 10 - 30 lbs) which includes; unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room and assigned storage areasAssist with re-stocking and pricing duties, including sale preparation as requiredEnsures items from change rooms are returned to appropriate area - sized and taggedPrepares merchandise for tailoring/alteration as may be required, by completing necessary documentationCompletes assigned clean-up dutyUtilizes the Point of Sale system, processes payments, refunds and exchanges and issues gift cardsParticipate in staff training and showroom events as scheduled Competencies: Smart, no ego, fun, goal orientated, and driven by IntegrityLiving and designing a life that is uniquely your own via goal setting and personal responsibilityPossess exemplary customer service skillsStrong personal sense of styleUpbeat, optimistic, passionate, friendly and authenticStrong communication skillsSecond language skills is an assetCapable of handling difficult customer facing conversations and interactionsPersonable, love interacting with people all dayWork a flexible schedule that will include weekends, evenings, holidays, and special eventsGreat sense of humour, positive outlook, and able to effectively receive and communicate feedbackFosters a transparent, honest and positive team environmentResults-oriented and process driven, with high expectations of self and team

Reports to:Shop Director

Working Team: Shop Staff

Works Closely with:Retail Operations, Information Technology (shipping systems) and Brand


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