Senior Customer Service Representative
2 weeks ago
Our Senior Customer Experience Associates/ Mont St.Hilaire/ Permanent/ Full-time are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
Is this role right for you? In this role you will:
Build strong customer relationships and deliver excellent customer service Uncover and solve customers’ needs Explain complicated concepts simply Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment Demonstrate an eagerness to learn and determination to succeedDo you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience with conducting simple sales, proactive marketing calls and providing financial advice Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options Previous banking experience is a strong assetWhat’s in it for you?
The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers A rewarding career path with diverse opportunities for professional development An organization committed to making a difference in our communities– for you and our customers You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development A competitive compensation and benefits packagePursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will serve and English and French-speaking clientele.
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Senior Customer Service Representative
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Senior Customer Service Representative
2 days ago
Mont-Saint-Hilaire, Canada Scotiabank Full timeIs this role right for you? In this role you will: Build strong customer relationships and deliver excellent customer service Uncover and solve customers’ needs Explain complicated concepts simply Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment ...
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