Customer Service Representative

4 weeks ago


Montroyal, Canada Bow Groupe de plomberie Full time

**Job Description**:
The Customer Service Representative is responsible for customer satisfaction and the accuracy of orders and prices. Bilingualism is essential in order to serve our clients well across Canada and the United States. He / She works closely with Outside Sales Representatives and the shipping team to follow up on orders

**Main responsibilities**:

- Validate purchase orders with price lists;
- Follow up on orders and ensure compliance with delivery dates;
- Answer various calls concerning administrative problems;
- Prepare return authorizations;
- Work in collaboration with outside sales representatives;
- Participate in the price request process;
- Perform any other related task.

**Requirements**:

- Perfectly bilingual (French and English)
- Experience in customer service an asset
- Computer skills (Microsoft Office)
- Good oral and written communication skills
- Be professional and organized
- Have a sense of urgency and the ability to meet deadlines
- Be autonomous and reliable
- Results oriented
- Listening and understanding
- Analysis and synthesis skills
- Adaptability

**Hours and work conditions**:

- Monday to Friday, 37.5h / week
- Group Insurance
- Group RRSP
- On-site parking
- Employee profit sharing program
- Competive Salary to be discussed according to experience

**About the company**:
Bow Plumbing Group is a North American leader in the manufacturing industry of plastic pipe and fittings for the residential and commercial market.

Bow offers products made with ABS, PVC, CPVC, PEX and PE materials.

The head office of Bow Plumbing Group is located in Mont-Royal. It includes administrative activities, assembly and distribution operations.

Bow has a manufacturing facility in Granby, Quebec, which has been operating since 1949 producing a range of items made from plastics. The factory is ISO 9001 certified and many procedures have been innovated according to the “Kaizen” management system which allows employees to optimize their production methods.

Bow serves customers in Canada and the United States, thanks to its team of representatives and its multiple warehouses.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Work Location: One location

Expected start date: 2023-01-23



  • Mont-royal, Canada Bow Groupe de plomberie Full time

    **JOIN OUR DYNAMIC TEAM!!** The **Customer Service Representative** is responsible for customer satisfaction and the accuracy of orders and prices. Bilingualism is essential in order to serve our clients well across Canada and the United States. He / She works closely with Outside Sales Representatives and the shipping team to follow up on orders **Main...


  • Mont-royal, Canada Bow Groupe de plomberie Full time

    **JOIN OUR DYNAMIC TEAM!!** The Customer Service Representative is responsible for customer satisfaction and the accuracy of orders and prices. Bilingualism is essential in order to serve our clients well across Canada and the United States. He / She works closely with Outside Sales Representatives and the shipping team to follow up on orders **Main...


  • Mont-royal, Canada Bow Groupe de plomberie Full time

    **JOIN OUR DYNAMIC TEAM!!** The **Customer Service Representative** is responsible for customer satisfaction and the accuracy of orders and prices. Bilingualism is essential in order to serve our clients well across Canada and the United States. He / She works closely with Outside Sales Representatives and the shipping team to follow up on orders **Main...


  • Mont-royal, Canada Bow Groupe de plomberie Full time

    **JOIN OUR DYNAMIC TEAM!!** The **Customer Service Representative** is responsible for customer satisfaction and the accuracy of orders and prices. Bilingualism is essential in order to serve our clients well across Canada and the United States. He / She works closely with Outside Sales Representatives and the shipping team to follow up on orders **Main...


  • Mont-royal, Canada Bow Groupe de plomberie Full time

    **JOIN OUR DYNAMIC TEAM!!** The **Customer Service Representative** is responsible for customer satisfaction and the accuracy of orders and prices. Bilingualism is essential in order to serve our clients well across Canada and the United States. He / She works closely with Outside Sales Representatives and the shipping team to follow up on orders **Main...


  • Mont-royal, Canada Bow Groupe de plomberie Full time

    **JOIN OUR DYNAMIC TEAM!!** The **Customer Service Representative** is responsible for customer satisfaction and the accuracy of orders and prices. Bilingualism is essential in order to serve our clients well across Canada and the United States. He / She works closely with Outside Sales Representatives and the shipping team to follow up on orders **Main...


  • Mont-royal, Canada Bow Groupe de plomberie Full time

    **JOIN OUR DYNAMIC TEAM!!** The **Customer Service Representative** is responsible for customer satisfaction and the accuracy of orders and prices. Bilingualism is essential in order to serve our clients well across Canada and the United States. He / She works closely with Outside Sales Representatives and the shipping team to follow up on orders **Main...


  • Mont-royal, Canada Bow Groupe de plomberie Full time

    **JOIN OUR DYNAMIC TEAM!!** The **Customer Service Representative** is responsible for customer satisfaction and the accuracy of orders and prices. Bilingualism is essential in order to serve our clients well across Canada and the United States. He / She works closely with Outside Sales Representatives and the shipping team to follow up on orders **Main...


  • Mont-royal, Canada Bow Groupe de plomberie Full time

    The Customer Service Representative is responsible for customer satisfaction and the accuracy of orders and prices. Bilingualism is essential in order to serve our clients well across Canada and the United States. He / She works closely with Outside Sales Representatives and the shipping team to follow up on orders **Main responsibilities**: - Validate...


  • Mont-royal, Canada Bow Groupe de plomberie Full time

    **JOIN OUR DYNAMIC TEAM!!** The Customer Service Representative is responsible for customer satisfaction and the accuracy of orders and prices. Bilingualism is essential in order to serve our clients well across Canada and the United States. He / She works closely with Outside Sales Representatives and the shipping team to follow up on orders **Main...


  • Mont-royal, Canada Groupe Marcelle Full time

    Located in Montreal, Quebec, the Canadian company Groupe Marcelle is a leader in the cosmetics industry. With the highest standards of quality and excellence, Groupe Marcelle develops, manufactures, and distributes care and makeup products and accessories with a portfolio of four brands: Marcelle, Watier, Annabelle and CW Beggs and Sons. At Groupe Marcelle...


  • Mont-Royal, Canada Altasciences Full time

    Bilingual Customer Service Representative 1200 Beaumont Ave, Montreal, QC H3N 1W5, Canada Req #4452 Wednesday, May 15, 2024 Your New Company! At Altasciences we all move in unison to assist and work in the discovery, development, and manufacturing of new drug therapies to get them faster to people who need them. No matter your role, we all play an...


  • Mont-Royal, Canada Altasciences Full time

    Bilingual Customer Service Representative 1200 Beaumont Ave, Montreal, QC H3N 1W5, Canada Req #4452 Wednesday, May 15, 2024 Your New Company! At Altasciences we all move in unison to assist and work in the discovery, development, and manufacturing of new drug therapies to get them faster to people who need them. No matter your role, we all play an...


  • Mont-Royal, Canada Altasciences Full time

    Bilingual Customer Service Representative 1200 Beaumont Ave, Montreal, QC H3N 1W5, Canada Req #4452 Friday, June 14, 2024 Your New Company! At Altasciences we all move in unison to assist and work in the discovery, development, and manufacturing of new drug therapies to get them faster to people who need them. No matter your role, we all play an...


  • Mont-royal, Canada CTC Tobacco Company Canada Full time

    CTC Tobacco Company is seeking talented Inside Sales Representatives that thrive in a quick sales cycle environment. Calling on Convenience Stores, Gas Stations throughout Canada, you will play a fundamental role in achieving our ambitious customer acquisition and sales targets! You must be comfortable making dozens of calls per day, generating interest, and...


  • Mont-royal, Canada Claireview Leasing Full time

    **Job description** **Position **:Customer service representative/ automotive service advisor - Service Department **Job Type**:Full Time **Industry**: Automotive Leasing **Location***:Town of Mont-Royal **Reporting to:* **Service Manager* **Responsibilities include**: - Providing customers with detailed estimates for work both verbally and written -...


  • Mont-royal, Canada Mehadrin Milk Products Full time

    _Order Desk / Customers Service Representative _ The responsibilities will be: - Confirming orders and ship dates with customers - Entering orders and issuing invoices - Entering/Updating customer contacts in the system. - Managing the filing system - Promoting products and making sales calls - Performing front desk receptionist chores - Performing customer...


  • Mont-royal, Canada Midtown Full time

    **Job Overview** We're on the lookout for a dynamic and customer-centric individual to join us as a Customer Service Representative. In this role, you'll be the primary point of contact for our valued customers, delivering exceptional service and support. If you thrive in a fast-paced environment and are passionate about creating memorable customer...


  • Mont-royal, Canada Carcover.ca Full time

    **Customer Service Representative - CARCOVER Automotive Online Parts Store** **About CARCOVER**: CARCOVER is a leading online provider of automotive parts. We pride ourselves on delivering exceptional value and service to our customers. **Position Summary**: **Key Responsibilities**: 2. Handle customer support and sales phone calls, ensuring customer needs...


  • Mont-royal, Canada 21M Marketing Full time

    '''Overview''' We are a Jewelry manufacturer in VSL, seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. If you have a passion for delivering outstanding...