Client Services Coordinator

6 months ago

Dartmouth, Canada Baker Tilly Full time

Are you an experienced client service professional who thrives on providing exceptional internal and external client service and high-quality administrative support? Do you want to live your values and ambitions as part of the most engaged team?

At Baker Tilly Nova Scotia (BTNS), an entrepreneurial, local, independent member firm of Baker Tilly Canada, you will collaborate with a team of 140 dynamic, interesting professionals who pride themselves on exceptional service and commitment to success along with our 59 member-firm offices across the country providing value-added accounting, tax, and advisory services to a wide range of clients from individuals to not-for-profits to large private companies. We are thrilled to work directly alongside Harbinger Law, providing an even more innovative offering. Affiliated with Baker Tilly International, a global network of 148 territories with 39,000 people working in more than 706 offices, you can collaborate with a talented group of high-performing colleagues across the world. Baker Tilly International was honoured to receive the “Network of the Year” Award at the prestigious International Accounting Forum & Awards 2023 

Baker Tilly Nova Scotia will support you to do what you do best every day. We offer you: 

Competitive total rewards package, including salary and incentive program 

Robust benefits plan (health, dental, life, dependent life, AD&D, STD, LTD, etc.) 

Fantastic perks:

RRSP matching 

Generous paid time off package (study leave, vacation, personal, sick, firm holidays, etc.) 

$500 wellness allowance 

Complimentary on-site gym 

Free, plentiful parking 

Dress for your day, including casual 

Client and employee referral bonuses 

Growth-focused coaching, mentoring, feedback, and growth plan reviews 

Learning and professional development opportunities as well as paid professional dues 

Work-life integration (professional flexibility, working remotely opportunities, compressed work weeks, EFAP) 

Fun at work year-round with a TON of firm-sponsored social events, yoga, lunch and learns, registered massage therapy sessions, monthly espresso happy hour, free snacks and meals, teambuilding events, therapy dog visit, off-site Staff Day, etc. 

Your primary responsibilities will include:

Planning events and travel 

Scheduling meetings, preparing agendas and/or minutes, as requested 

Assembling outflow of packages to clients, following up on signatures and pick up 

Accessing client information and status updates from CRA Rep a Client or by calling CRA directly 

Scanning, printing, photocopying, and collating documents for distribution, mailing, and filing 

Sending and receiving messages and documents using mail, courier, digital signing software, fax machine, or electronic mail 

Preparing correspondence, reports, forms, presentations, and other documents 

Responding to telephone, in person or electronic enquiries or forwarding to appropriate person 

Accurately completing any data entry or information updates, as assigned 

Providing back up reception desk coverage including greeting people, directing visitors to the appropriate person, answering and forwarding telephone calls, taking messages, and performing other administrative duties 

Performing other related duties, as assigned 

A successful candidate will have:

Minimum of two (2) years relevant experience (office, call center, administrative assistant, supporting role, tax, or accounting firm, etc.) 

Advanced proficiency with Microsoft Office (Word, Excel, Outlook, Teams) 

Exceptional attention to detail, time management, and organizational skills to meet competing deadlines

Ability to work well independently and as part of a team with excellent interpersonal and communication skills (written and verbal) 

Willingness to go above and beyond to meet client expectations 

Application Information:

If you are ready to Be True to yourself while you create great relationships, great conversations, and great futures, we welcome your application to be part of something more. Join our diverse team that delivers high service and performance through deep connection, empathy, and creativity. Now, for the future. 

Are you ready to live your values and ambitions as part of the most engaged team in NS? by sharing your cover letter and resume.

We are actively seeking to add team members from communities with lived experiences of marginalization and underrepresentation. We respect and value everyone for their unique perspective and the difference that they bring as we create a culture of trust and belonging. If you identify as Black, Indigenous, a Person of Colour, 2SLGBTQIA+, Disabled/Person with a Disability, or another marginalized group, we strongly encourage you to apply, even if you wonder whether you fully meet the qualifications in the posting. If accommodation at any stage of the application process would assist you, please connect with our People & Culture team at and we are happy to help.

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