CARE Team Supervisor
3 weeks ago
Competition Number: REQ 5812
TITLE: CARE Team Supervisor
DIVISION: Student Rights & Responsibilities
SALARY: Payband 10, $83,442 to$104,303
LOCATION: 200 King
STATUS: Full Time Admin
EFFECTIVE DATE: Immediately
CLOSING: May 31, 2024
LandAcknowledgement
George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.
Equity Statement
George Brown College is committed to creating and sustaining an equitable and inclusive learning and working encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.
GBC Vision
To be a college renowned for its inclusion, excellence, relevance, impact, and leadership.
Position Description:
The CARE (Coordinate, Assess, Response and Educate) Team Supervisor willoversee the implementation and management of a behavioral intervention programfor George Brown College. Under the supervision of the Director for StudentRights and Responsibilities, this position is responsible for providing casemanagement for all student cases referred to the GBC CARE team. The CARE Team Supervisor will be responsible for assessing and responding to behavioralissues among students and providing support to faculty and staff in managingdifficult situations. The supervisor will lead a team of professionals inproviding education, prevention, intervention, and referral services to ensurea safe and inclusive environment for all members of the campus community.
Key Responsibilities:
Develop, implement, and manage a comprehensive behavioral intervention program for the college.
Develop and implement policies, protocols, and procedures related to the behavioral intervention program.
Manage and oversee the day-to-day operations of the CARE Team.
Function as the administrator of the campus Behavioral Intervention Team by coordinating relevant information and conducting team recommendations and processes.
Assists in procedural issues that may arise through the course of an investigation and provides guidance on such matters.
Ensures that all related procedures align with principles of inclusion, and standards of procedural fairness and requirements as outlined in various legislation.
Conducts intake, investigations, and reporting of high-level/complex complaints of infractions of the student code of conduct.
Triage intakes, review complaints, and collate investigatory information.
Identify, obtain, review, and analyze all documentation and evidence relevant to the investigation.
Participate in the investigation of complaints; meet with complainants and respondents where necessary to collect information regarding complaints; gather necessary information to identify relevant issues.
Review and analyze all evidence collected during an investigation including identification and analysis of any legal/regulatory issues.
Write detailed, high-quality reports and correspondence setting out facts of a case cogently, objectively, and accurately based on a well-reasoned analysis and objective assessment of the evidence.
Other related duties as assigned.
Educational and Experience Requirements:
Minimum seven (7) years’ experience working with highly diverse student populations.
Knowledge of mental health resources and experience working with individuals experiencing mental health challenges.
Experience with risk assessment and safety planning.
Experience in investigations, case management (within the context of a Behavioural Intervention Team), administrative law and processes, and mediation.
Experience working in a role that required case management of individuals through activity streams of follow-up, contacting resources and stakeholders of status, and documenting all activities to be able to "close" the case appropriately.
Experience working in higher education and familiarity with FIPPA privacy regulations.
Experience dealing with abusive/aggressive people.
Experience with training and providing professional development to faculty and staff.
Proficiency in MS Office Suite and electronic databases.
Understanding of Ontario laws, policies, and regulations related to student behaviour and conduct.
Skills and Attributes:
Demonstrated excellent analytical and problem-solving abilities to assess the relevant evidence and exercise sound judgment and tact.
Ability to understand and interpret policy and protocol.
Ability to exercise discretion regarding sensitive or confidential issues.
Excellent crisis management, counselling, mediation, and decision-making skills.
Demonstrated communication, collaboration, teamwork, and interpersonal skills at a professional level.
Demonstrated commitment to uphold the College’s priorities on diversity and equity.
This is a full-time position located on campus, the CARE team supervisor may be required to work occasional evenings or weekends, to respond to behavioral incidents or to attend meetings and training sessions.
The position may require some travel for training or professional development opportunities.
Please note that applications will not be reviewed until after the closing date.
Interview process may consist of a practical skills component.
Notes:
The College requires proof of degrees, credentials, or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer. GBC employees, please use to apply via our internal site using your GBC credentials for consideration.About Us:
prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a . See why we are consistently ranked as one of .
George Brown College offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.
George Brown College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
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