Customer Service Representative
1 week ago
Overview
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch. This role is available as full time.
Opening available at the following branch location:
209 VAN HORNE ST S CRANBROOK, BC V1C 6R9This is a full time position that pays $19.69 / hour
We offer:
Paid time off Employee discount Retirement savings plan Extended Health Benefits (Medical, Prescription Drug, Dental and Vision) Life Insurance Training and developmentSchedule A:
Sunday-Wednesday: 8:00am-5:00pm Friday: 8:00am-5:00pm
Responsibilities
Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone Meet and greet customers in a friendly and timely manner Provide directions and general assistance Assist to assess condition of rental upon return Process returns, check-ins and exit kiosk transactions Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed Understand and communicate rental terms and conditions, vehicle features and other services May sell optional protection products, upgrades, fuel options and other additional equipment Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance Clean vehicle interior and exterior by hand or by operating washing equipment when needed Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing Perform miscellaneous and backup duties job-related duties as assignedEqual Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years of age. High school diploma or above required; some college preferred Must have at least 1 year prior customer service, retail, or administrative support experience Must have a valid British Columbia Full Class 5 drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years No drug or alcohol related conviction on driving record in the past 5 years Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future. Apart from religious observation, must be able to work the following schedule(s): Sunday-Wednesday: 8:00am-5:00pm, Friday: 8:00am-5:00pm
Posted Salary Range
CAD $19.69 / Hour-
Customer Service Representative
4 days ago
Cranbrook, Canada Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Store Associate - Sales and Customer Service. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesCustomer Service: Provide exceptional customer service to our...
-
Customer Account Representative
10 hours ago
Cranbrook, Canada Finning Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Account Representative to join our team at Finning. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, driving revenue growth, and delivering exceptional customer service.Key ResponsibilitiesRevenue Growth:...
-
Customer Account Representative
1 day ago
Cranbrook, Canada Finning Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Account Representative to join our team at Finning. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, driving revenue growth, and delivering exceptional customer service.Key ResponsibilitiesRevenue Growth:...
-
Customer Service Representative
6 days ago
Cranbrook, Canada Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesCustomer Service: Ensure high levels...
-
Customer Service Representative
3 months ago
Cranbrook, Canada Enterprise Holdings Full timeOverview The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service...
-
Customer Service Representative
6 days ago
Cranbrook, Canada Enterprise Holdings Full timeJob SummaryThe Rental Support Specialist will provide exceptional customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. This role is available as a full-time position.Key ResponsibilitiesTake incoming calls and provide information and resolution for customers, other branches,...
-
Customer Service Representative
4 days ago
Cranbrook, Canada Enterprise Holdings Full timeJob SummaryThe Rental Support Specialist will provide exceptional customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. This role is available as a full-time position.Key ResponsibilitiesTake incoming calls and provide information and resolution for customers, other branches,...
-
Customer Service Representative
6 days ago
Cranbrook, Canada Save-On-Foods Full time**About Us**Save-On-Foods is a leading grocery retail company in Western Canada, with over 175 stores and a team of nearly 22,000 dedicated employees. Our company is built on a foundation of core values, including service, people, innovation, fun, and integrity.**Job Summary**We are seeking a highly motivated and customer-focused individual to join our team...
-
Customer Service Representative
4 days ago
Cranbrook, Canada Save-On-Foods Full time**About Us**Save-On-Foods is a leading grocery retail company in Western Canada, with over 175 stores and a team of nearly 22,000 dedicated employees. Our company is built on a foundation of core values, including service, people, innovation, fun, and integrity.**Job Summary**We are seeking a highly motivated and customer-focused individual to join our team...
-
Customer Service Representative
9 hours ago
Cranbrook, Canada Save-On-Foods Full time**About Us**Save-On-Foods is a leading grocery retail company in Western Canada, with over 175 stores and a team of nearly 22,000 dedicated employees. Our company is built on a foundation of core values, including service, people, innovation, fun, and integrity.**Job Summary**We are seeking a highly motivated and customer-focused individual to join our team...
-
Customer Service Representative
5 hours ago
Cranbrook, Canada Save-On-Foods Full time**About Us**Save-On-Foods is a leading grocery retail company in Western Canada, with over 175 stores and a team of nearly 22,000 dedicated employees. Our company is built on a foundation of core values, including service, people, innovation, fun, and integrity.**Job Summary**We are seeking a highly motivated and customer-focused individual to join our team...
-
Customer Service Representative
3 months ago
Cranbrook, Canada Bunzl Canada Inc. Full time**Responsibilities**:_ - Provide our clients with high level customer service meeting/exceeding their needs. - Enter orders accurately into the system, checking for item accuracy and pricing, which can deviate by client. - Support customers on our online ordering eComm system. - Full cycle sales order processing: sales order, credit approval, invoicing and...
-
Cashier/customer Service
3 months ago
Cranbrook, Canada Lordco Parts Ltd. Full time**Position: Cashier/Customer Service Representative** **Location: Cranbrook, BC** - Are you looking for a full-time, entry-level job close to home? Do you love interacting with people? Do you value providing customer service with a smile? Join our Cranbrook, BC, team and let work, work for you._ Lordco Auto Parts is Canada’s largest independently-owned...
-
Guest Services Representative
2 weeks ago
Cranbrook, Canada Heritage Inn Hotel Full timeThe Heritage Inn Hotel & Convention Centre is seeking a dedicated and friendly Guest Services Representative to join our team. In this role, you will be the first point of contact for our guests, ensuring they have a positive and memorable experience from check-in to check-out.Your Responsibilities:Manage room availability, reservations, and guest...
-
Casual Sales and Customer Care Representative
3 weeks ago
Cranbrook, Canada Kal Tire Full timePosition Overview Are you seeking a workplace that values your practical skills and provides you with paid training along with flexible scheduling? Your search ends here. At Kal Tire, we are thrilled to invite Temporary Sales Support Representatives to become part of our team. In this role, you will foster a friendly environment, address customer...
-
Customer Service Agent
3 months ago
Cranbrook, Canada PACIFIC COASTAL AIRLINES LIMITED Full timePacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service between busy international airports, remote destinations, and beautiful communities in the province of British Columbia and South Alberta. **Responsibilities**: - Check-in passengers, issue boarding passes,...
-
Aviation Customer Service Leader
3 weeks ago
Cranbrook, Canada Executive Flight Centre Group Ltd Full timeAviation Customer Service Supervisor Part-Time PositionExecutive Flight Centre Group Ltd has been a leader in aviation fuel and airport services for over 75 years. With a commitment to excellence, we aim to provide top-tier services to our clients in the aviation sector, emphasizing safety, quality, and exceptional customer care.We are currently looking for...
-
Customer Experience Representative
4 days ago
Cranbrook, Canada Scotiabank Full timeAbout the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, providing exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and...
-
Customer Experience Representative
6 days ago
Cranbrook, Canada Scotiabank Full timeAbout the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, providing exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and...
-
Self Checkout Attendant
3 days ago
Cranbrook, Canada Walmart Canada Full timeJob SummaryWe are seeking a highly skilled and customer-focused Self-Checkout Attendant to join our team at Walmart Canada. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesCustomer ServiceProvide assistance to customers...