Business AnalystPermanent contractMontreal, Canada
2 weeks ago
Business Analyst
Permanent contract|Montreal|IT (Information Technology)
Business Analyst
Montreal, Canada Permanent contract IT (Information Technology)
Responsibilities
ABOUT THE JOB:
The aim of Global Business Service Unit (GBSU) Canada is to deliver day-to-day services to Société Générale investment and corporate bank units and their clients to accelerate their transformation. GBSU differentiates itself from competitors with the pace of the agile transformation delivered, spreading the technology and data culture, shortening the decision-making process, and adopting a true industrial approach, leveraging on different teams either transversal or aligned to the different sub business units.
CLD (Client Lifecycle and Digital) is the global cross-business client management division of Global Business Service Unit (GBSU) for Societe Generale. CLD’s mission is to deliver a state-of-the art digital platform, targeting both our staffs and clients and covering pre-trade, execution, and post-trade activities, and to grow our client knowledge and deliver a seamless experience through the client lifecycle, whilst protecting the Bank.
Within CLD, the CLT (Client Lifecycle Transformation) department is an IT team and has primary responsibility for:
Build, Maintain and Provide technical support to the core systems that are used by global CLD team, in particular the next generation of KYC tools Innovate and provide automated solutions to local and global CLD teamCLT achieves this while promoting a collaborative and innovative environment for its IT professionals.
What will be your DAY-TO-DAY?
As a member of the GBTO/CLD team in charge of Client Digital Tools & Solutions, you will:
Follow and adopt Agile methodologies within the team Collect, identify, and translate business and technical requirements for the project team Lead Agile meetings and ceremonies with the project team and customers Facilitate consensus among stakeholders and manage risks effectively Adapt communication for diverse stakeholders, from operational teams to C-level executives Collaborate closely with the team and key stakeholders to ensure up-to-date documentation and deliver solutions aligned with business needs Estimate development efforts, report on project status, and ensure timely delivery to clients Support business systems by collaborating with IT teams, users, and stakeholders Ensure customer and regulatory deadlines are met while following company policies Train users, gather requirements, and validate developments with the Product Owner and stakeholders Act as a motivated, proactive, and highly contributing member of the project team Assist with regular communications to stakeholders and sponsors Participate in and follow up on regular team meetings
Profile required
Skills and Qualifications:
About You:
Strong analytical and problem-solving skills Excellent verbal and written communication Ability to interface with clients to document requirements and manage project commitments Skilled in coordinating project execution across time zones Detail-oriented, quick learner, able to work under pressure Proactive leader, self-motivated, and results-oriented Creative and innovative mindsetMust Have:
Experience in IT projects and Agile methodologies Client-facing experience with data processing and reporting Proficiency in Excel (Power Query), Power BI, or similar tools; experience as a data or business analyst Experience with Customer Management solutions (, case management, PEGA workflow) Knowledge of Business Process Management concepts and toolsEducation:
Bachelor’s degree in engineering, Computer Science, or a relevant fieldA Plus:
Knowledge of SQL, data transformation, reporting, and workflows Experience in developing web applications and APIs Familiarity with Python or web development languages (HTML/CSS, JavaScript)Languages: French, English
Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States .
Why join us
OUR BENEFITS:
WHAT WE DO DIFFERENTLY AT SOCIÉTÉ GÉNÉRALE
Competitive compensation & benefits offering, including but not limited to:
Minimum of 20 Vacation days + 4 personal days Supportive Maternity, paternity, parental and adoption leave policy Health spending ($2,000/year) and personal spending ($1,000/year) accounts with 75+ eligible reimbursement categories (health, training, electronics etc.)Fully sponsored virtual healthcare assistance and Employee Assistance Program to you and your immediate family
Various Employee Resource Groups (ERG) to engage with such as Pride and Allies, American Women Network, Black Leadership Network, One planet, etc.
A culture of continuous development by encouraging our employees various training programs (online training and coaching platform such as Coursera, GoFluent, Pluralsight, First Finance, and others)-
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