Finance Manager, Operational Excellence

1 month ago


Toronto, Canada The Toronto-Dominion Bank (Canada) Full time

Description

As part of Finance's journey to modernize, mature and drive efficiencies across the Finance function, the Finance Operational Excellence and Transformation team plays an important role in streamlining finance operations and leveraging technology and data analysis to drive maturity.

As the Manager Finance, Operational Excellence and Transformation, you will provide ongoing support for the strategic refinement and oversight of the Operational Service Maturity Model, leveraged to guide and monitor the maturity roadmaps of the Finance Operations centre on their maturity journey. This involves maintenance of the model and roadmaps and guiding discussions on Service owner self-assessments and progress.

This team also provides leadership in driving solutions in support of process improvement and automation of highly manual processes. Currently the team supports the review of activities occurring at high demand periods like quarter and month end to determine how to reduce manual activities and journals to improve the efficiency and effectiveness. Key role in maintaining and monitoring the transactional data and ensuring reporting on progress to executive leadership. The role requires knowledge of Finance processes, tools, systems and key skills in data management and solution delivery.

Key Attributes

Finance - Act as a subject matter expert for FinOps and provide guidance and recommendations to the Finance and partners for changes in process and operations (i.e., process changes, source system changes).

Relationships - The role requires strong collaboration, project management and stakeholder management skills to align finance optimization efforts with the broader business needs. The manager needs to develop and maintain strong interaction model with Finance and FinOps colleagues on the execution of initiatives and prepare and present materials to stakeholders with recommendations and updates.

Data Management - Support the team in building and maintaining the team's data both in tracking status and in maintaining of the attributes of the task. Able to think about end goal, understand what data is needed and how it needs to be organized. Strong analytical and problem-solving skills to identify complex problems generate solutions and recommend to the business partners.

Process Improvements - Identify and implement process improvements streamlining finance operations and leveraging technology and data analysis to drive efficiencies and introduce new capabilities. Participate in review of current state processes to identify opportunities and efficiencies. Collaborate cross-functionally to understand requirements, prioritize and align efforts.

The ideal candidate is self-motivated, results-driven individual with a passion for leading and driving change to improve operational efficiency and modernize the finance function. Takes ownership and accountability for leading a team through solutioning including identifying and resolving issues, risks and making recommendations.

Qualification / Skills / Experience:

Strong knowledge in Finance processes, good understanding of accounting principles.

Versatile and adaptable, able to perform well in ambiguous situations and stay resilient under pressure. Outgoing, creative thinker, who demonstrates strong initiative and flexibility to change.

Strong organizational and planning skills with the ability to prioritize, multi-task with a strong attention to detail. Thrive in a fast-paced environment, able to quickly adapt to change and manage through the ambiguities of multiple complex activities.

Proven experience/knowledge of MS Office particularly Excel and PowerPoint

Excellent data skills (manage, clean, organize, interpret, etc.), advanced excel skills (Xlookup, vlookup, if statements, pivot tables, conditional formatting, data validation, etc.). Able to quickly use excel formulas and problem solving/logic to track down errors and data breaks/issues.

Strong data visualization skills and ability to interpret data and build visuals that are: relevant, value add, clear, dynamic, consistent & repeatable reporting of the data insights.

Understand the audience / end user. Create templates and models (in excel) that can be easily used by different skill levels. Ensure appropriate level of data is gathered to ensure audience appropriate reporting can be created and automated.

Proven track record of leading successful optimization initiatives or implementing improvements for your team or role and delivering change.

Exposure to Lean Continuous Improvements and an understanding of Change Management Methodology

Specific Education Requirements / Accreditations:

Bachelor's degree in finance or business

Minimum 10 years progressive experience in Accounting or Finance.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.


Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement (Quebec only):

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