Finance Manager, Operational Excellence

2 months ago

Toronto, Canada TD Bank Full time

**Work Location**:
Toronto, Ontario, Canada

**Hours**:
37.5

**Line of Business**:
Enterprise Enabling Functions

**Pay Details**:
$91,200 - $136,800 CAD

**Department Overview**

TD Finance is an integral and trusted partner to businesses across the Bank, made-up of diverse teams, strengths and capabilities contributing to TD's overall success. Together, TD Finance helps the Bank make smart business decisions, ensure regulatory compliance and financial reporting accuracy, guard the integrity of TD's business processes, drive efficiencies with external suppliers and manage TD's global real estate portfolio.

Our core Finance teams help to make TD the Better Bank by working together to deliver insightful advice, meaningful reporting and professional operations. The TD Finance operating model is comprised of three main parts:

- Finance Operations - a centralized team performing a range of services such as general accounting, reporting, and transaction processing on behalf of Finance and the Enterprise
- Business Partner - perform analytics and provide advice to the business to support strategy and decision-making.
- Specialized Functions - providing domain or knowledge-based expertise to the Enterprise.
- Business analysts at TD Bank Group contribute to the overall reputation of TD and are expected to collaborate as appropriate with TD partners, to deliver superior results in both the short and long term.
- Analysts promote TDBG’s vision and purpose to be the better bank, and are accountable to deliver against TD's five shared commitments:

- Think like a customer; provide legendary experiences and trusted advice.
- Act like an owner; lead with integrity to drive business results and contribute to communities.
- Execute with speed and impact; only take risks we can understand and manage.
- Innovate with purpose; simplify the way we work.
- Develop our colleagues; embrace diversity and respect one another.

As part of Finance's journey to modernize, mature and drive efficiencies across the Finance function, the Finance Operational Excellence and Transformation team plays an important role in streamlining finance operations and leveraging technology and data analysis to drive maturity.

As the Manager Finance, Operational Excellence and Transformation, you will provide ongoing support for the strategic refinement and oversight of the Operational Service Maturity Model, leveraged to guide and monitor the maturity roadmaps of the Finance Operations centre on their maturity journey. This involves maintenance of the model and roadmaps and guiding discussions on Service owner self-assessments and progress.

This team also provides leadership in driving solutions in support of process improvement and automation of highly manual processes. Currently the team supports the review of activities occurring at high demand periods like quarter and month end to determine how to reduce manual activities and journals to improve the efficiency and effectiveness. Key role in maintaining and monitoring the transactional data and ensuring reporting on progress to executive leadership. The role requires knowledge of Finance processes, tools, systems and key skills in data management and solution delivery.

**Key Attributes**
- Relationships - The role requires strong collaboration, project management and stakeholder management skills to align finance optimization efforts with the broader business needs. The manager needs to develop and maintain strong interaction model with Finance and FinOps colleagues on the execution of initiatives and prepare and present materials to stakeholders with recommendations and updates.
- Data Management - Support the team in building and maintaining the team's data both in tracking status and in maintaining of the attributes of the task. Able to think about end goal, understand what data is needed and how it needs to be organized. Strong analytical and problem-solving skills to identify complex problems generate solutions and recommend to the business partners.
- Process Improvements - Identify and implement process improvements streamlining finance operations and leveraging technology and data analysis to drive efficiencies and introduce new capabilities. Participate in review of current state processes to identify opportunities and efficiencies. Collaborate cross-functionally to understand requirements, prioritize and align efforts.

**Qualification / Skills / Experience**:

- Strong knowledge in Finance processes, good understanding of accounting principles.
- Versatile and adaptable, able to perform well in ambiguous situations and stay resilient under pressure. Outgoing, creative thinker, who demonstrates strong initiative and flexibility to change.
- Strong organizational and planning skills with the ability to prioritize, multi-task with a strong attention to detail. Thrive in a fast-paced environment, able to quickly adapt to change and manage through the ambiguities of multiple complex ac

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