Manager, Clinical Information Management

2 weeks ago

Guelph, Canada Homewood Health Full time
Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As our Manager, Clinical Information Management (CIM) & Chief Privacy Officer, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here

What you’ll be doing:
  • Initiate, monitor, update and communicate best practice guidelines and changing federal and provincial legislation within Clinical Information Systems and patients’ rights
  • Assist with identification, implementation and maintenance of the organization’s information privacy policies and procedures
  • Act as the lead in addressing FIPPA requests, privacy investigations, Privacy Impact Assessments, and breach management protocols
  • Initiate and oversee contingency planning to prepare for and manage in emergency situations and disaster recovery
  • Work collaboratively with all areas of the organization, community resources, (Community Mental Health Clinic, District Health Council, Guelph General Hospital, Health Information Associations at the federal, provincial and district level), regulatory bodies and industry associations
  • Lead and/or participate in facility-wide teams/committees responsible for health information service issues
  • Support regular and adhoc reporting internally as well as for Ministry of Health, CIHI, Substance Abuse Bureau and others
  • Participate in regional and provincial privacy initiatives (ehealth, LHIN, OHDS, regional privacy groups)
  • Provide FIPPA and PHIPA expertise and guidance across the organization
  • Work with stakeholders to ensure the organization has and maintains appropriate privacy and confidentiality consent, authorization forms and information notices and materials reflecting current organization and legal practices and requirements
  • Establish and administer a process for receiving, documenting, tracking, investigating and responding to complaints concerning personal and personal health information
  • Provide consultation, education and training internally to all users of health information
  • Perform privacy risk assessments and audits and monitor compliance, sharing results, supporting investigations and collaborating on remedying actions
  • Develop and maintain a team-oriented environment, provide ongoing leadership to promote team functioning, positive relationships, a positive work experience and ensure service excellence
  • Assist staff with responses to requests for access to health information and provide consultation and general issue support concerning personal and personal health information
  • Support management of positive public perception of data protection and  privacy practices for the organization
  • Initiate and assist with ongoing changes to data collection, reporting needs and data analysis
  • Act as a resource within the organization to initiate and support clinical/patient information reporting processes 
What we’re looking for:
  • Bachelor of Health Administration (Health Information Management) is required
  • Certification by the Canadian College of Health Record Administrators
  • Member in good standing with both Canadian & provincial Health Information Management Associations
  • Graduate of an accredited School with Professional Designation in Health Administration, Health Information Management and /or Privacy; PACC Certification preferred
  • 5 years’ experience in Health Information Management departments, Admitting or other related support areas as well as 5 years’ management experience
  • Leadership, change management and project management skills
  • Knowledge of design, management and use of Relational Databases
  • A high level of proficiency with a variety of provincial and national healthcare data sets (OMHRS, DAD, NACRS, OCAN, ALC)
  • Knowledge of Health Information Management and privacy laws
  • Knowledge of accreditation standards and professional standards of practice for both health information and clinical disciplines
  • Experience with policy development and training
  • Organizational and facilitation skills
  • Demonstrated analytical, interpretative and critical thinking skills
  • Knowledge of patient information systems, data analysis software and related system securities to ensure protection of personal and personal health information
  • Understanding of primary and tertiary health care, as well as community service practices
As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Homewood Health Centre requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

Why work with us

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, diversity, equity & inclusion, integrity, collaboration and innovation. Our people make a difference

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

#HomewoodisHiring

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