Infrastructure Delivery Manager

1 month ago

Calgary, Canada InSync Full time

Responsibilities:

Coordinate annual planning for the team. Manage resource workload. Help prioritize work for the team, both project and operational. Ensure progress is tracked and timelines are managed. Provide and reinforce structure, standards, documentation, and governance to the team. Ensure the team follows IT policies, security protocols, and compliance standards. Work with teams to define KPIs and measure against them. Continuously assess IT processes and workflows to identify areas for improvement. Work with the team to implement improvements and streamline processes for increased efficiency. Coordinate with external vendors for services, support, and procurement. Build the strategy and roadmaps for their infrastructure and ensure the team is moving in the right direction.
Qualifications: Computer Science Degree or similar related degree preferred. Minimum of 10 years of related experience. Minimum of 5 years of related experience in the oil and gas industry, preferably E&P companies. Strong Leadership and mentoring skills are a necessity. Excellent overall Oil & Gas industry knowledge. Must have a good understanding of all the business units within an E&P company and how they operate together. Experience with Microsoft technology stack, including Windows, Microsoft , Intune, Active Directory, Exchange Online, and Azure. Strong IT related technical and analytical skills. Knowledge of Infrastructure Architecture. Knowledge of IT Service Management practices and principles. ITIL certification preferred, but not mandatory. Excellent verbal and written communication skills. Ability to share expertise with team members to develop them to improve their performance. Ability to analyze metrics and statistics to identify trends, contribute to avoidance tactics, and provide appropriate support. Able to work in a team environment as well as independently. Ability to balance operational workload with project-based workload and prioritize accordingly.

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