IT Analyst II

2 weeks ago


Calgary, Canada Alberta Health Services Full time

Your Opportunity:

We are looking for a self-motivated, focused, and productive individual wanting to be part of an Enterprise Analytics and Business Intelligence Services team. The ideal candidate aspires to bring together data for BI and analytics. You want to grow your data management skills in a variety of analytics initiatives. As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. The position utilizes agile, project, and service management methodology, applies change management; writes technical documentation; and works closely with other developers, analysts, subject matter experts, vendor support, and IT technical and clinical services peers.This position is responsible for acquiring, processing, managing, and sharing data. The position develops, supports, maintains, and monitors data integration processes including ETL and data visualizations such as reports, dashboards, extracts, cubes etc. The Business Intelligence Developer uses creativity and tools to design, model, estimate, plan, map, connect, integrate, automate, cleanse, and visualize data for BI and analytics. The incumbent ensures continuous improvement, enhancement, support, and monitoring of operational processes, and applications on premise and in cloud. The incumbent will ensure reliable operations of information systems, analyze and resolve complex technical problems, design and implement solutions to customer needs, lead technical project tasks, and participate in program initiatives. The incumbent is expected to pass Epic aptitude test and to be part of after hours weekly on-call rotation.This position can be located in Calgary or Edmonton. Requests for remote-hybrid work environment will be considered.

Description:

As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. You will ensure reliable operations of information systems, resolve complex technical problems, find solutions to customer needs, and lead projects and program initiatives. You will be responsible for more advanced application, telecom or technology support duties. You will investigate, diagnose, and resolve complex problems that have typically been escalated several levels before assignment to this position, and will translate business requirements into technical requirements for a solution and recommend a potential approach to the vendor. You will analyse the solution provided to ensure that it fits both technical requirements and business needs. You will also spend time on project or initiative leadership and delivery.

Required Qualifications:

Completion of bachelor's degree in Computer Science or Information Technology or equivalent.

Additional Required Qualifications: Preferred Qualifications:

Prefer experience with SQL Server 2019. Redhat Linux, Python, and expertise with multiple data integration tools in hybrid on-premise and cloud environments. Demonstration of independent learning to study, pass, and apply technical and analytical course material while managing job tasks is an asset.



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