Network Analyst

3 weeks ago

Calgary, Canada Britec Computer Systems Ltd Full time

**Network Analyst II**
- *Please note: Hybrid position based out of Calgary or Edmonton._

**Who we are**:
Britec is a top Sage Authorized partner and a fast-growing IT Solution provider focused on business accounting software, infrastructure, e-Commerce, websites and cloud. Over the past 32 years**,** we have been keeping our clients on the cutting edge of technology by developing custom end to end solutions to help them achieve their business goals.

At Britec, our team of fully accredited business professionals don’t just work here. We are dedicated and passionate about providing our clients with the right blend of cutting-edge technology and professional client service and support. We use our skills to tackle complex issues and find effective, efficient and economical solutions that exceed our client’s expectations.

**Job Summary**:

- Are you a flexible individual who can work efficiently in time_ _sensitive situations?_

Working directly with our clients, Britec’s Network Analyst II develops, maintains, modifies and troubleshoots customer requirements in their technical environment. Under project-level direction, the Network Analyst II will take initiative and ownership of projects by providing technical direction in the deployment and maintenance of networked systems.
- Preferred Qualifications & Experience: _
- 5+ years of hands-on IT experience within infrastructure operations which includes experience supporting Azure cloud infrastructure, networking, server management, storage and Active Directory.
- Provide service desk & technical support, assisting with hardware and software issues
- Support experience in Windows 10/11
- Hands on experience of network troubleshooting
- A strong understanding of Active Directory, DNS and GPO
- Strong customer service, interpersonal and communication skills.
- A desire to provide impeccable remote and in-person support.
- The ability to work comfortably from home or at client locations.
- A firm understanding of computer networks (components, topology, etc.).
- Experience with Microsoft 365, including SharePoint and Teams.
- Capabilities in all facets of Windows Server administration.
- Knowledge of computer hardware and experience troubleshooting hardware failure.
- MSCA, MSCE, CCA, LPI or CCNA certifications are on asset
- Position Responsibilities_
- Plan, install, upgrade, troubleshoot and maintain operating systems.
- Conduct performance monitoring and tuning, capacity planning, space management, quality assurance and disaster recovery planning to ensure the systems are secure and reliable.
- Provides recommendations & support (hardware and software) forclients
- Accurately estimate time required for, and record time spent on, support and project work
- Abilities & Skills Required for Success: _
- Ability to actively listen, and skilled in expressing ideas and presenting them in user-friendly language
- Good analytical, organizational and problem-solving skills
- Ability to understand assigned tasks, clarifying if necessary, and take accountability for delivering timely results
- Flexible & able to rapidly learn new technologies
- Working hours: _
- Mon - Friday
- 8am - 5pm (1 hour for lunch)
- Position based from Calgary or Edmonton office.
- Compensation: _

At Britecwe offer a competitive salary, benefits**,** and training/professional development opportunities. Hard work doesn’t go unrecognized at Britec and bonuses are paid based on individual and company performance.

**To Apply**:
To join the Britec team, forward your cover letter, resume and relevant transcripts**. **Britec is an equal opportunity and employer and we encourage all races and genders to apply. All applicants must be legally eligible to work in Canada.

No recruiters please.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$70,000.00 per year

**Benefits**:

- Company events
- Extended health care
- Flexible schedule
- Language training provided
- Life insurance
- Paid time off
- Tuition reimbursement
- Work from home

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Bonus pay

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Network Analyst: 3 years (required)

**Language**:

- English (required)

Work Location: Hybrid remote in Calgary, AB T2R 1K3

Expected start date: 2023-02-27

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