Program Advisor, EDSW
2 weeks ago
- Responsible for advising students in assigned programs. Assists with coverage in other programs as required.
- Responds to student inquiries, develops program plans, and advises on course selection.
- Researches and makes recommendations on admission requirements and transfer credit assessments.
- Works closely with Associate Deans and Program Coordinators.
- Assesses/monitors student records and notifies the Program Coordinator of deficiencies associated with program continuation; conducts degree audits for student graduations
- Works closely with Enrolment Services, Recruiting, Delivery and Registrar’s Office on resolving issues relating to admissions and advising.
- Establishes rapport with students within portfolio.
- Takes a student-centered approach and receives student referrals.
- Approves and prepares letters of permission for program students to take non-TRU courses.
- Evaluates and makes recommendations according to Prior Learning Assessment and Recognition, transfer credit and block transfer articulation guidelines.
- Assists the respective Chair and Program Coordinator with data entry for course scheduling.
- Engages in continuous training and professional development related to assigned programs.
- Maintains student files in accordance with TRU policy around data retention and destruction.
- May represent TRU-FOHSED at career fairs, trade shows, and recruiting events.
- May provide training to other staff relating to course and program advising, admissions processes, advising theory/practice and systems management.
REPORTS TO
Academic and Administrative Coordinator, Faculty of Education and Social Work
EDUCATION:
- Grade 12 plus a Bachelor degree from a recognized university in a relevant discipline
EXPERIENCE:
- Three years related work experience including:
- Minimum of two years’ experience in post-secondary institution or related educational environment assessing student’s previous education, skills and background
- One year marketing experience
- One year working in a fast paced environment
- One year student advising experience
SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB
- Good organization skills including the ability to set priorities, multi-task and work with minimal supervision and remain focused on objectives
- Ability to interpret admissions and transfer credit policies and guidelines, to recognize exceptions, and to take appropriate action to resolve problems
- Intermediate research and analytical skills
- Ability to investigate and listen in order to solve problems and provide solutions
- Aptitude for exacting and precise work, a high degree of accuracy, thoroughness, and attention to detail
- Ability to communicate effectively verbally and in writing with a widely diverse student population and coworkers and across functional areas of the institution
- Strong computer skills including student admissions and transfer credit modules and MS Office
- Ability to maintain a student-focused as well as sales-focused approach
- Familiarity with BC post-secondary education
- Comprehensive knowledge of TRU programs and courses
- Knowledge of student-tracking applications and tools
- Familiarity in working with students from equity-seeking groups in program advising and/or demonstrated understanding of diversity and equity initiatives, including admissions.
WORKING CONDITIONS
- Sitting at desk and computer for long periods of time
- General office conditions
- Travel may be required
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