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Advisor, Product Line Management

4 months ago

Ottawa, Canada Ciena Communications, Inc. Full time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

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Ciena offers leading network infrastructure solutions, intelligent software and a comprehensive services practice to many of the largest, most reliable and sophisticated Internet content provider, service provider, enterprise, government, and research and education networks across the globe.

Achieve your ideal career at the forefront of innovation with Ciena. We know the importance of life outside of work, which is why our employees enjoy flexible paid time off and the freedom of working remotely. Ciena empowers our teams with competitive salaries and incentives, community volunteer programs, professional development resources, and support for our mental and physical health—all experienced within a diverse and inclusive culture. To put it simply, we’re a technology company driven by our humanity.

How You Will Contribute:

This is a product manager position on the WaveLogic Technologies PLM team.

The product manager is expected to work closely with a cross functional team to support the definition, introduction, and life cycle management of Ciena’s industry leading WaveLogic coherent modems and technologies. The main objective of this position is to be the primary product management interface into Ciena’s WaveLogic technologies partners.

In this role you will focus on Ciena’s WaveLogic product lines covering coherent embedded modems, coherent plugs and high speed interconnect technologies.

As WaveLogic Technologies Product Line Management, you will define and lead the commercialization efforts to ensure Ciena’s coherent modems and associated technologies and in-house components can meet the evolving consumption models by leading customers.

This is an individual contributor position reporting into the Ciena’s Product Line Management organization and offers the opportunity to influence coherent modem business across a broad market consumption models.

Work in a cross-functional manner across Ciena’s modem and component teams and help define industry best practice of selling modem components as products to customers Develop commercialization requirements such as SDK, documentation content, and sales support framework Define commercial offer and pricing structure that is in line with industry norm  Develop business cases and get approval for new features or initiatives Continuously assess customer needs, technology trends, regulatory environment, and major competitors Gather feature requirements from key customers (end customers, product marketing, and sales organization) Develop and maintain strategic product roadmap, priorities, and gap analysis Partner with marketing teams to develop product positioning and marketing collaterals (e.g., external presentations, data sheets, value propositions, competitive analyses, etc.) Work with product line managers and R&D architects in prioritizing features and defining roadmaps. Assist sales with coherent modem/components roadmap presentations, collecting customer requirements, assessing modem/components fit to customer needs and preparing product specifications and proposals including responding to customer RFI/RFP for all coherent modem/components related requirements Serve as a key interface between engineering and sales/customers. Function as a focal point to align design, product line managers, supporting groups, and product marketing towards a common goal. Business proficient Chinese (Mandarin) is considered an asset for supporting technology partners. This critical, high visibility role blends coherent domain technical expertise, an eye for business, and people influencing soft skills. ~20% travel required including international and China (e.g. customer visits, trade shows, cross-functional meetings, etc.)

What Does Ciena Expect of You?

Initiative – you’re a self-starter who works with limited direction and is accountable for resolving issues quickly and delivering against aggressive deadlines. Relationship builder – you’re capable of building trusted internal and external working relationships quickly and influencing thinking and outcomes. Customer first  – what’s important to the customer is equally important to you. You make understanding their needs, expectations and circumstances a priority. A high level of comfort in  working independently  or as  part of a diverse and matrixed team network. You  embrace change  – thriving in a multi-faceted environment of ever-changing and often competing priorities. Communication expertise – you possess the ability to clearly articulate technical issues and tailor your message to the audience to ensure understanding and agreement. A dedication to  ongoing learning  – with a desire to continuously expand your knowledge and explore emerging learning techniques and technologies.

The Must Haves:

Familiarity with the major players in the optical interconnect market, their products, positioning, and strategies  Solid knowledge of high speed interconnect technologies (such as coherent, direct detect, Serdes, PHYs, electro-optics) and consumption models (modules, bare dies, chiplets) Technical background and understanding of a wide variety of interconnect technologies, emerging component options and standards. Solid understanding of how to commercialize interconnect optics and sub-components – expert in understanding of component product sales approach and competitive landscape. Superb communication, presentation, customer interaction and interpersonal skills. Ability to communicate highly technical matters to non-technical individuals. Flexible, able to balance multiple tasks with minimal direction. Self-motivated. Need to work well with a virtual team or individually as necessary.

Assets:

Education: Technical degree (BSEE minimum) and 10+ years technical experience in telecommunications or component industry. Experience: Successful 3+ years of Product Management experience in telecom systems or components; or 8-10+ years of demonstrated experience in relevant areas. Prior Product Management, Solutions Architect, or Technical Marketing experience is highly desired.

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an   Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.