Advisor, Product Line Management

6 days ago

Ottawa, Canada Ciena Full time

**Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.**

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This is a product manager position in the Optical Systems PLM team.

As an Optical Systems Product Line Manager, you will work closely with a cross functional team to support the definition, introduction, and life cycle management of Ciena’s industry leading Optical System products.

This is an individual contributor position reporting into the Ciena’s Product Line Management organization and offers the opportunity to influence Optical Systems business across a broad set of customers (GCNs, SPs, Enterprises, etc.).

**How we work**:

- Work with customers and account teams to ensure product / portfolio alignment to market demands
- Work with broader PLM leadership team to ensure a complete cross portfolio evolution strategy is in place to ensure Ciena meets its corporate goals
- Work with R&D, supply chain and procurement to ensure optimize product / solution costs
- Work with R&D to ensure appropriate feature prioritization / roll out
- Work with sales and customers to ensure appropriate pricing
- Work with Marketing team to ensure that our competitive differentiation is clearly articulated and understood by sales, customers and the financial community

**Role**:

- Articulate the features and value proposition of products to Sales team and customers
- Support sales activities through active involvement in lead customer engagements and key bid activities
- Drive market pricing strategies and product cost reduction programs to balance market share growth with long term portfolio profitability
- Work closely with Sale team and Supply Chain to drive revenue plan and volume forecast
- Translate portfolio strategy into actionable product requirements and associated release plans.
- Drive cross functional team consisting of Sales, Marketing and R&D to establish a portfolio strategy for accelerated growth in the market by systematically analyzing customer needs, product requirements and associated market opportunities
- Define, develop, drive product roadmap and manage R&D development priorities for maximizing market share and revenue growth
- Drive complete lifecycle management of products from concept through to product retirement

**What Does Ciena Expect of You?**
- ** Relationship Builder** - you possess the know-how to build trusted, long-term relationships quickly.
- ** Agility** - you are readily able to manage competing, time-sensitive and ever-changing priorities.
- ** Problem solver** - you have the ability to readily assess a customer’s requirements and technical issues and identify optimal solutions.
- The flexibility to **work independently** and as **part of a broader team** - you thrive in a team environment, but are comfortable working independently as required.
- ** A savvy communicator** - understanding how to tailor your communications and proposals accordingly to specific audiences to ensure your ideas recommendations are understood and well-received.
- ** A sense of urgency** - what’s important to the customer is equally important to you. You make getting things done a priority.
- ** A commitment to learning** - about Ciena’s products, competitor offerings and customer concerns.

**The Must Haves**:

- Bachelor or Master of Electrical Engineering degree, with specialization in fiber optics, telecommunications, networking or communications system - or equivalent experience is mandatory
- Master of Business Administration (MBA) degree is desired but not mandatory
- 5+ years of relevant industry experience with successful and progressive track record of accomplishment, leadership and increasing responsibility

**Assets**:

- Strong product background in optical fiber communications
- Proven experience of driving new product introduction into customer accounts
- Proven experience of growing a product business in a competitive environment
- Keen business sense and general management experience to drive lifecycle management of complex products and solutions from concept through retirement with clear focus on strategic and operational goals and objectives
- Extraordinary communications and presentation skills facing customers and internal stakeholders
- Strong program and project management skills with meticulous attention to detail in orchestrating efforts across multiple functional disciplines while overseeing and coordinating all constituent elements of product line profit and loss drivers
- Seasoned interpersonal skills with a proven ability to achieve results through alignment of cross-functional and mul

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